Sales Associate Customer Service
Resume:
Nasiyah A. Tucker
Philadelphia, PA 19131
Core Competencies
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Sales Associate with a consistent record of exceeding quotas in sales environments. Proficient in the use and troubleshooting of POS systems. Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge.
Skills
Stocking and Receiving
Locating Merchandise
Engaging with Diverse Customers
Merchandise Receiving and Handling
Providing Feedback
Assigning Tasks
Customer Service
Team Cooperation
Positive Customer Engagement
Speech Clarity
Proper Staffing
Ability to Lift 40 Pounds
Small Group Support and Assistance
Strength Development
Class Management
Behavior Modeling
Safety Awareness
Teamwork and Collaboration
Verbal and Written Communication Skills
Group and Individual Instruction
School Policy and Rules Enforcement
Experience with Diverse Student Populations
Professional Experience
2023 – 2023
Kohl’s
Philadelphia, PA
Nasiyah A. Tucker Page 2
Retail Sales Associate
Responsible for providing assistance to the store leadership team in implementing the company’s operational and merchandizing functions within assigned sales floor areas, following company standard procedures.
Greets and offers customers that need assistance, and ensuring that company standards are maintained in all merchandise replenishment, presentation, and sizing, as well as in signage, and display.
Maintain excellent knowledge of company products, strong communication and customer service skills, as well as excellent selling techniques.
Observe customer activities at the store closely and respond quickly to them when he/she feels they might need some assistance with their purchases.
Responsible for communicating the value and quality of the store’s merchandise effectively to customers while bringing their attention to the current promotions the store is running; also helps customers out when necessary with items that are “out of stock”.
Displays sound judgement when dealing with various customer issues, as well as effective selling skills that result in sales conversion.
2023 – Present
Penn Med Pipeline Program: Free Healthcare Program for High School Students
Philadelphia, PA
Student – Cardiology Program
Currently enrolled in The Pipeline Program which is a four-year mentorship and enrichment program for students interested in careers in healthcare. Each spring, students travel to Perelman School of Medicine and the Veterinary School of the University of Pennsylvania to take hands-on classes taught by medical and veterinary students.
I’m enrolled in the Cardiology (heart) program which gives me exposure to what doctors and other health professionals do. I have the opportunity to ask questions to different healthcare professionals. The program also affords me the chance to interact with medical students and undergraduate students who have chosen healthcare careers. The engaging curriculum involves various field trips and visits to health-related sites all while being mentored by Penn students.
Education
Mastery Charter School 202? - Present
Contact this candidate