Business Development Crm System

LEFRIGIN FREDY

CAREER OBJECTIVE:

Personal details:

ADDRESS:

AISWARYA, SHANTIPURAM,

TRIVANDRUM, KERALA, INDIA,

695035

Present address:

**** ******** **** # *, ******** IL

*****, ****** *****

E-mail : *****************@*****.**.**

Mob No. : +1-224-***-****, 224 946

5462

Citizen: Indian

Gender : Male

Marital Status: Married

Spouse : Maldivien

Date of Birth: 03 July 1979

Driving Licence : No.16/1255/1998

Hobbies:

Cooking

Driving

Social works

Languages Known:

English (speak-read-write)

Tamil (Speak-)

Malayalam (speak-read-Write)

Hindi (speak-read-write)

CORE SKILLS :

Communication

Quick Learner

Team Management

Poised under Pressure.

Excellent Listener

Pursue a challenging career in Business Development and aim to be an associate with a progressive organization that gives me scope to update my knowledge and skills in accordance with the latest trends and be a part of a team that dynamically works towards growth of the organization and gains satisfaction thereof. PROFESSIONAL EXPERIENCE

CUSTOMER RELATIONSHIP MANAGER

ECO SPACE BUILDERS AND DEVELOPERS 02/2019 TO O2/2024 Initiate and develop a CRM system

Implement the CRM system for sales processing

Record names, addresses, purchases and reactions of prospects

contacted into the CRM system

Obtain customer testimonials, MIS reporting to senior management, and data updating.

Follow-- up on existing customer w .r .t. to offers made, agreements/contracts preparation, documentation,

payment schedule

Follow-- up on submittals, Liaise with accounts on Payments/ Outstanding

Drive post sales activity, Liaise with project team for design approvals

Monitor and report on activities and provide management feedback information on new relationships in order to meet the business objectives.

Skills in Truck Driving

Proven work experience as a Truck Driver when required Ability to drive long hours and travel regularly

Extensive knowledge of applicable truck driving rules and regulations

No recent moving or driving violations

Adaptability and foresight to handle unexpected situations

(traffic, weather conditions etc)

Willing to submit to background/drug checks and provide employment

Recommendations

CLIENT ACQUISITION MANAGER

CAREER RISER HR MANAGEMENT SERVICES

03/2016 -- 12/ 2018

Duties /Responsibilities

Manage assigned corporate accounts, build lasting relationships with client manager and team members, mine the account and increase our value and revenue.

New Customer acquisition, identify potential clients and pursue them, on board new customers.

Ensure quality and timeliness in service delivery to the client at all times

Generate consultant assignment opportunities with existing client managers

Assist hiring managers in defining their consultant needs

Work in collaboration with a dedicated recruiting team to facilitate a successful delivery process for clients.

Generate sales revenue in new accounts Support, provide guidance to and manage the efforts of the aligned recruiters.

ETG agro (Export Trading Group) FMCG-- Tanzania (Dodoma, Mbya) & South Africa As Manager (Plant) 09/2013 -- 04/2014

Key Functional Area

Training new employees, cleaning the store, plant/office Covering shifts when shorthanded acting as a role model to the people reporting to them. Focused during busy times and delegate tasks to employees to keep business running smoothly. Recruiting and interviewing quality people to staff location. Teaching employees who are having difficulty picking up new skills.

● People skills and customer service are a must in this job. Assist customers when they have questions, concerns or complaints. Motivating employees to succeed and improve. Keeping staff in high spirits and be as helpful as possible to customers and clients.

● Able to multitask and have excellent people skills. One of the main requirements for this position is people skills

ASSISTANT BUSINESS DEVELOPMENT MANAGER

TATA AIG LIFE 09/2007 – 05/2011

Team Management, Finance and Cash flow management.

Auditing and MIS compliance, Branch Facilities and Administration.

Branch Handled with large team size, Handling functional Training.

Customer relationship and Servicing, Vendor Management.

Spoke location activity monitoring, Legal and statutory compliance

Handling Administrative activities pre-- training day to day operations.

Liaise with service engineers and contract staff maintenance. Winner for Gold Certificate of Excellence in the area of BIG MONDAY CHALLENGE during the period of 19th January 2009 from the Sr. Vice President. VIJAY SINHA. TEAM LEADER – NON BANKING

CHOLA BUSINESS SERVICES LTD (NON BANKING) 08/2006 -- 11/2007

Accountable while leading a team of 7 executives with a vision of project ensuring maximum productivity.

Successfully handled the sales and marketing operations in the assigned territories.

Leading, mentoring and training the team for optimum utilization of their Potential.

Ensuring healthy group ethics and providing assistance as and meet target. TEAM LEADER – MARKETING CREDIT CARD

HDFC BANK

06/2005 – 07/2006

Doing survey of the customer satisfaction.

Making outbound calls to the prospective customers.

Attending to the complaints of the customers.

Giving demos of the Escotel Services, Making Daily and Weekly Reports Gulf Experience

Aug. 2003-- Aug. 2004 (17 Months) IRAQ with U.S. Army Store Keeper cum Supervisor

Certificate Holding from PPI & KBR

Food may be spoiled and lost during delivery, storage and distribution. Many of these loses can be reduced through improved handling and storage management practices.

Food aid commodities

Food grains responsible for warehouses, and attempts to cover some of the basic principles: receipt and dispatch of goods, handling and stocking

Warehouse maintenance and cleaning inspection of stocks pest control waste disposal

Documentation and record-- keeping.

The duties of the storekeeper are not simply to account for what has been received and issued, but to act as supervisor, inspector and manager.

The storekeeper's objective is to maintain the quality of the food and to minimize loses. Experience

Jan. 1997-- April 2001 A.F.O. Coir Mats & Matting Co.(Kerala) Purchasing controller cum Supervisor

Assist the departmental manger in developing a comprehensive internal audit program for the company. Perform financial, operational, and compliance audits in accordance with the internal audit program.

To deal and process Purchase Request, to conduct market research to find the best price. Periodically to review and discuss audit findings and other matters at other such times as necessary

To physically go out and Purchase all necessary equipments that is required for the business. Develop recommendations for improving internal controls, operating efficiency.

Creating a supportive working relationship

Providing assistance and support,

Emphasizing continuing development

Providing a climate for motivation

Technical Qualification

Certificate in Visual basic, C. C++, M.S.Office & Browsing. Academic Education

COURSE INSTITUTION MARKS % YEAR

B.Com Kerala university 46.5 April 2003

Pre- degree Kerala university 48 May 2000

SSLC Our Lady of Mercy

HSS

40 March 1997

Declaration

I hereby declare that the above- mentioned information is correct to the best of my knowledge and belief.

LEFRIGIN FREDY

Contact this candidate