Clerical Support Office Operations

Shawn Renae Dempsey

Tanner, AL ***** 256-***-**** *************@*****.***

Professional Summary

Experienced professional with a strong work ethic and professional demeanor. Completes tasks efficiently with a focus on quality. Reliable team player with effective communication and organization skills.

Work History

Building Secretary, 10/2020 - 5/2024

Limestone County Schools – Athens, AL

Greet visitors and provide professional assistance, maintain a clean reception area, respond to inquiries, provide clerical support, route business correspondence, screen visitors, maintain confidentiality of sensitive information, manage office operations, contribute to a positive work environment, build and maintain customer relationships, and create and maintain administrative processes for efficiency.

Service and Management Systems, Inc. – 8/2005 – 8/2017, Madison, AL/Tanner, AL

.Managed lease agreements, ensuring timely renewals and accurate documentation. Managed resident retention, negotiated contracts with vendors to secure the best pricing. Reviewed legal documents for compliance with regulations and handled delinquent collections. Maintained detailed rental payment records, tracked expenses, and managed financial aspects of the business including budgeting and tax preparation. Fostered a positive workplace culture and negotiated supplier contracts for better pricing. Stayed competitive by evaluating industry competition regularly and handled bank deposits, sales returns and employee scheduling based on customer traffic and strengths.

Manager/Payroll Assistant, 12/1998 - 08/2005

Bendall Properties – Huntsville, AL

Successfully managed various tasks within set deadlines, ensuring a professional and safe environment for employees and patrons. Facilitated the on boarding process for new employees, handling payroll information accurately through calculating, collecting, and entering data. Maintained precise records of employee hours, leave balances, and pay, minimizing errors and contributing to audit preparations. Additionally, responded to employee inquiries, reconciled bank and payroll records, processed year-end reports, and filed payroll taxes on time to comply with state and federal laws. Overall, I insured a vital role in managing payroll operations efficiently and confidentially to ensure employee satisfaction and regulatory compliance.

Bank Teller, 05/1990 - 07/1998

Redstone Federal, Compass, Bank Alabama – Huntsville

Consistently balanced cash drawers at the end of each shift to minimize discrepancies in financial records. Managed high-volume transactions during peak hours, maintaining attention to detail for a seamless customer experience. Daily audits of cash drawers were conducted to ensure accuracy and compliance with bank policies.

Education

05/1990

Sparkman High School - Harvest, AL

Skills

Organization skills

Time Management

Telephone skills

Data Entry

Verbal and written communication

Bookkeeping

Basic Accounting/Quick Books

Information Protection

Document Control

Tech-Savvy

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