Customer Service Construction Technology

SHABANI MALISAWA

*****************@*****.*** 717-***-**** Lancaster, Pa 17602

Detail-oriented undergraduate with strong communication and time management skills, experienced in customer service roles at Nordstrom and wedding catering, seeking to apply culinary expertise and hospitality experience in a dynamic environment.

SKILLS

Attentive to details Great communicator Hard worker Time management

WORK EXPERIENCE

Nordstrom – Customer Returns May 2023 - August 2023

Location: Elizabethtown, Pa

Engage directly with customers, ensuring their satisfaction, and addressing concerns.

Conducted customer surveys and promptly resolved issues as they arose.

Maintained a positive and helpful attitude to enhance the shopping experience.

John J Jeffries – Meal Prep April 2021- April 2022

Location: Lancaster, Pa

Ensured the quality of dishes through careful meal preparation.

Maintained a clean and organized kitchen environment while efficiently dishwashing.

Assisted in cooking during peak dining hours to meet customer demand.

EDUCATION

Millersville University - Graduation expected: May 2026

Bachelor Of Science: Construction Management

Communication

Sales

Economics

Statistics

Construction Technology I

Construction Technology II

Construction safety

Calculus

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