Supply Chain Customer Service

Kanu R Patel

***, ***** ******, *********, ** ***47. Email: ****.******@*****.***

Mobile: 267-***-****

Summary

Seasoned professional with over 25 years of comprehensive expertise spanning procurement, logistics, warehousing, inventory management, distribution, accounts, import-export, customer service, and office administration. Adept at driving operational excellence and cost reduction while fostering strong stakeholder relationships. Proficient in QuickBooks, process improvement methodologies. Holds an MBA in Supply Chain Management and is a Lean Six Sigma Black Belt Certified professional.

Core Skills

Strategic Planning

Procurement & Vendor Management

Logistics Optimization

Warehousing Operations

Inventory Management

Distribution Optimization

Risk Management

Process Improvement

Cross-Functional Collaboration

Leadership & Teamwork

Analytical Skills

Communication Skills

Relationship Management

Work Experience

Led various supply chain initiatives focusing on process optimization, cost reduction, and stakeholder relationship management. Managed domestic and international supply chains, implementing lean methodologies to enhance operational efficiency. Directed end-to-end supply chain functions, including procurement, inventory management, logistics, and distribution. Implemented ERP systems and other technology solutions to drive efficiency and profitability. Collaborated with cross-functional teams to execute strategic initiatives aimed at continuous improvement. Additionally, proficient in basic accounting principles with knowledge of QuickBooks, experienced in import-export procedures, customs clearance, and compliance. Provided exceptional customer service, managed warehouse operations, optimized inventory levels, and handled various administrative tasks to support smooth office operations.

Education

Graduate in Commerce and MBA in Supply Chain Management, Saurashtra University, Rajkot, India

Certifications

Lean Six Sigma Black Belt Certification, The Council for Six Sigma Certification