Customer Service Social Media

Judith Hart

judithhart**@gmail 503-***-****

PROFILE

Employment Goal: Customer Relations / Receptionist / Greeter

● Engaging with people

● Initiates conversation; team player

SKILLS & Education

● Types quickly and accurately; 50 WPM

● Microsoft Excel & Word

● Microsoft Outlook & Power Point Presentations

● Access

● Customer service experience

● Share files electronically employing safety measures

● Social Media Experience

● Internet Proficiency

● File documents (physical systems and digital)

● Efficient and uses time well

● Leadership ability

EMPLOYMENT HISTORY & PROFESSIONAL EXPERIENCE

09/2023—12/2023 Kaiser Permanente/ Rose International Receptionist/Greeter—Temp Salem, OR

● Check new clients into appointments

● Direct clients to proper location

● Assist with paperwork

05/2021—01/2023 SD&A Teleservices, Inc. Sales Agent Salem, OR

● Caller for Tele-fundraising campaigns

● Utilizes scripts in an accurate and professional manner

● Sell a variety of products according to type of campaign

● Daily use of remote technology, and tracking software 11/2021- 12/21 KSLM Radio Station Ad Sales and Customer Service, Temporary Salem, OR

● Use of proprietary CRM to manage customers

● Track calls and follow up with warm leads

● Cold-calls to engage with past clients

● Customer service calls to share new services with current clients 09/2010--Present Community Organization Public Speaking Mentor Volunteer Salem, OR

● Help young children and older children learn how to speak in public

● Set an example by speaking and giving little talks in front of the congregation

● Compile printed materials to pass out

● Scheduling & phone call confirmations

09/2005—06/2019 Hoover Elementary School Parent Teacher Club Volunteer Salem, OR

● Organize Fundraising efforts for the school

● Recruit volunteers

● Helped teachers in the classroom

Contact this candidate