Client Services & Account Management Currently: Learning the Art of

KASSANDRA KYRIAKIS

Creative Professional, Client Services and Account Management

https://www.linkedin.com/in/kassandrakyriakis/ *****************@*****.*** 412-***-**** EXPERIENCE

Apprentice Jeweler

Signet Jewelers – Pittsburgh, PA September 2024 – Present

• Preformed apprentice duties and operated shop machinery safely and effectively. o Jewelry photography, polishing, rhodium plating (white gold, yellow gold, rose gold, black and blue), antiquing, 2-part epoxy application.

• Training for C Jeweler certification (B, A and AA Jeweler path) o Bench work experience includes ring sizing (upsize, downsize, half shank, sizing beads) chain repairs, laser engraving, laser welder, flush setting, quality control i.e., checking all diamonds and gemstones under microscope prior to shipment of finished work. Account Manager

Advertiser Perceptions – New York, New York May 2023 – July 2024

• Updated Salesforce and weekly sales forecasts for 120+ accounts on an ongoing basis.

• Scheduled all client calls, created presentations and proposals, wrote and prepared contract agreements.

• Collaborated with business intelligence team to create presentations and provide meaningful information to potential and current clients.

• Developed tailored email outreach plans for companies measured in Advertiser Perceptions Market Reports. Account Manager (Programmatic Advertising)

Amobee (Nexxen) – New York, New York September 2021 – April 2023

• Trained and onboarded Hands-on-Key clients and internal team members on Amobee’s DSP via Platform Demos.

• Chosen SME to lead training and Q&A sessions on Amobee technologies during the 2023 acquisition.

• Analyzed data and market trends to strengthen campaigns and upsell relevant Amobee products.

• Collaborated across teams, i.e., engineering and data, to provide the best recommendations and solutions to various client needs.

• Led weekly client check-ins for campaign optimization tips, product updates, and future media planning (quarterly).

• Spearheaded a retention-focused Mentor/Mentee program and interviewed and matched 8 Mentees with Mentors. Campaign Manager (Streaming Advertising)

Ampersand – New York, New York October 2020 – September 2021

• Activated, monitored, and adjusted 40+ nationwide campaigns alongside an Account Manager counterpart.

• Supervised campaign performance through weekly reporting and optimization management.

• Participating member of Ampersands’ “Culture Council” – Recruited former NBA player and current NBA Cares Ambassador, Felipe Lopez, as the guest speaker for Hispanic Heritage Month, 2020. Owner Independent Jeweler

Όλα Καλά Jewelry May 2020 – Present

• Enrolled in accredited metalsmithing schools and apprentice work towards becoming a certified master bench jeweler.

• Participated as a vendor in local street markets and boutique pop-ups. o Member of NYHC (The New York Handmade Collective)

• Sold products via consignment and wholesale.

Sales Coordinator (Linear Advertising)

Ampersand – New York, New York April 2019 – October 2020

• Primary contact for post-sale support for 50+ linear TV campaigns through troubleshooting, completion, and billing.

• Ensured advertising campaigns ran as ordered and delivered the projected audience goals purchased by working closely with Multichannel Video Programming Distributors (MVPD’s).

• Developed relationships with 10+ agency/Holdco buyers by providing daily campaign troubleshooting and weekly reporting and analysis. Videographer and Editor

Entre – New York, New York December 2018 – February 2020

• Interviewed start-up founders and investors at networking and panel events.

• Filmed and edited videos of networking and panel events for educational and marketing use.

• Recruited prospective clients to download the Entre App and attend Entre networking events. Owner Producer

Chasing Passion Productions, LLC May 2018 – Present

• Collaborated with Independent Filmmakers, small business owners, and artists on videos and events.

• Directed, filmed, and edited video productions spanned across numerous genres of filmmaking. Marketing and Communications Specialist

Commonwealth USA Settlements – Pittsburgh, Pennsylvania September 2017 – November 2018

• Authored “Through a New Lens,” a blog offering fresh insights regarding the housing industry.

• Established monthly roundtables, an orientation and training program and produced a “Welcome” video for new hires.

• Designed re-branded company website and increased traffic by 47% over 11-month period via Facebook/Instagram campaigns. EDUCATION SKILLS

8-Course Intensive Program (24 hours)

Jewelry Arts Inc. – New York, New York June 2024 – July 2024 Certificate, Basic Jewelry Making (36 hours)

Studio Jewelers Ltd. – New York, New York February 2024 – May 2024 Bachelor of Arts, Communications

Allegheny College – Meadville, Pennsylvania August 2013 – May 2017 Senior Capstone Project, “Time Well Spent”

Tech Skills: Salesforce, Monday.com, Amobee DSP, Microsoft Suite, Final Cut Pro, etc. Languages: English and Greek

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