Lisa K. Linton

*** ******* ****

Mooresville, NC 28117

Cell phone: 248-***-****

e-mail: ad4zy6@r.postjobfree.com

LinkedIn profile: www.linkedin.com/in/LisaKLinton28117 OBJECTIVE

To find a challenging position with an innovative company that utilizes my in-depth knowledge of Quality techniques and processes.

QUALIFICATIONS

Working in Quality industry for > 35 years, > 25 years with automotive standards (working as both supplier and OEM customer), and using government standards

Educated in computer programs / software (i.e. Microsoft Teams, Skype, Excel, Microsoft Works, Mini-Tab, Statistica, MFG/PRO, Gagetrak, Windows, Power Point, Microsoft Office, Word, Microsoft Project, OneNote, Sharepoint, Q-DAS, etc.).

Certified CMM operator through Zeiss and Brown & Sharpe, 1993

Member of American Society of Quality since January 1993; Certified Quality Engineer (CQE) since 1997

certified for ASQ Certified Manager of Quality / Organization Excellence since October 2014 (CMQ/OE)

Participates in various charity events – Komen Race for the Cure annually since 2000, American Heart Association annually since 1985, American Red Cross since 2000

Blackbelt in Design for Six Sigma, R@R, PFMEA

Red-X problem solving leader (GM RED X Journeyman); TOPS II trainer

Certified Auditor experience in ISO9001, ISO14001, and IATF16949

Shainin Red X Apprentice certificate #MGP-762-231204 WORK HISTORY

Sr. Quality Engineer Leader, Robert Bosch, LLC 02/06/2023 – 04/01/2024

Quality lead of Value Stream

Lead and implement first PT-AC plan with Digital Production System

Lead and complete comparable engineering Quality Gates

Work on customer complaints and supplier quality issues

Training for associates on Bosch Quality Basics

Training for cross-functional teams on instruction updates, DPS, QAs, KPIs

Write control Plan, PFMEA, Flow Charts, Work Instructions, Quality Alerts, ISIR

Implemented scrap and rework tracking sheet with cost involved

Collect data for new tooling run-off / qualification of project moves

Saved $300K for scrap parts from vendor using Problem Solving skills and data

Initiated inventory tracking of > $1M in rework product; continued to monitor and track inventory monthly

Left due to company cutbacks

Quality Assurance Manager, Berry Global 12/06/2021 – 10/04/2022

Manage plant quality issues, customer/supplier responses, warranty costs

In charge of lab personnel, review testing results, submitting Certificate of Approval to customers

Lead for Customer communication and resolution; injection molding process control to specifications

Work through quality root cause using Shainan / Red X principles to implement permanent corrective action

Lead cross-functional teams to implement Continuous Improvement

Managed staff of 9 team members (9 lab techs, 1 lab coordinator)

Reduced customer complaints to lowest in site history

Left due to lack of work/life balance

Quality Manager NA, Kendrion AG 12/07/2020 – 12/05/2021

Manage plant quality issues, customer/supplier responses, warranty costs

Compute and present data for “War Room”, BUR, QMS, Shingo Scorecard

Work with customers and suppliers on plant non-conformances

Train and manage personnel in quality best practices

Lead IATF16949 auditor, LPAs, SNN, MPA

Manage process scrap, scrap reduction leader; used Design of Experiments, Manufacturing Engineering

Managed staff of 16 (4 lab techs, 1 ISO9001 Coordinator/Doc. Control, 1 SQE, 8 QEs, 2 Quality Techs)

Left due to increase commute costs and time

Quality Manager, Vitro Automotive 06/28/2019 - 10/15/2020

Manage plant quality issues; implemented Material Review Board for customer concerns

Compute and present data for “War Room”, BUR, QMS, Shingo Scorecard

Work with customers and suppliers on plant non-conformances

Train and manage personnel in quality best practices, Process Improvements, and Line time optimization

Lead IATF16949 auditor, LPAs, SNN, MPA

Managed staff of 16 (4 lab techs, 1 ISO9001 Coordinator/Doc. Control, 5 QEs, 2 Quality Techs, 4 Salvage team)

Left due to Covid-19 company cutbacks

Sr. Supplier Quality Eng., General Motors Corp. / Saturn 02/01/1997 - 02/01/2019

APQP activities with company Engineering and Suppliers implementing vehicle programs from pre-sourcing to launch; responsible for all exhaust systems, catalytic converters, and their components

Program manager for all GM future / current programs for commodity specific components

Problem solving with team, suppliers, and assembly plant regarding issues; investigate and track Warranty issues

Extensive domestic and international travel for vehicle manufacturing plant and supplier issues; worked in Europe for International Program 1997 - 2000

Work on Continuous Process Improvement, cost savings, and VA/VE lean manufacturing

Has attended and facilitated various Quality classes and seminars through Saturn Univ. and GMU

Has had responsibilities for plastic moldings, mechanical controls, suspension systems, die cast brackets, brake components, pedals, air induction system, exhaust systems, catalytic converters, etc. with smooth on-time launch 100%; successfully launched many new supplier locations (“Greenfields / Brownfields”)

Had implemented cost savings over $27.8 M for GM since 1/2/07; training and development coordinator

GM certified trainer for GQTS, APQP, QSB (Quality Systems Basics), BIQS; certified Red X Journeyman, Blackbelt for PFMEA, Blackbelt for Run@Rate, Blackbelt in Design for Six Sigma, certified process auditor, TOC

Global Quality Lead for GM Exhaust Creativity Team; GM Employee Enthusiasm team, GM Interviewer team, and mentor through GM Affinity Group for Women

Managed GM regional commodity SQEs (8 SQEs) as commodity leader

Left due to “Buy-out” offer and new job opportunity Quality Engineer, Varity Kelsey-Hayes 11/01/1996 - 01/31/1997

Implemented and maintained quality processes and procedures for ABS Valve Group in Brighton, MI.

Implemented Quality processes for five departments to conform to QS-9000 standards (i.e. First Piece Inspection Instructions, In-Process Inspection Instructions, Final Inspection Instructions, Lot Control, Methodology Instructions, PPAP, etc.)

Analysis of Factory/Warranty returns, including documentation and follow-ups (i.e. resolve customer issues, initiate and complete 8-D action plan / root-cause analysis, routine customer quality visits, etc.)

Interaction and disposition of suppliers / components

Certified by Ford as TOPS II (Team Oriented Problem Solving) facilitator Quality Engineer, Benchmark Technologies 08/1994 - 12/1994, 05/1995 - 10/31/1996

Contract employee implementing and maintaining quality processes / procedures, and gage engineer for stamping company in Toledo, OH

Contract employee implementing and maintaining quality processes / procedures for ABS Valve Group at Varity Kelsey-Hayes in Brighton, MI

Quality Assurance Coordinator, J & S Industrial Machine Products 02/1995 - 06/1995

Measuring and justifying machined products using various gages and methods (primarily CMM); Dealing with customers on the machining process

Organizing warehouse for extra parts and implementing inventory system Quality Control Manager of Research & Development, Photonics Systems 08/1992 - 08/1994

Set up methods of inspection of parts using various instruments

Organizing and entering data for R&D project of plasma flat screen televisions; Member of R&D team working on full color flat panel plasma display

Creating graphs and charts with quality methods using Government standards

Worked with NASA and Dept. of Defense to meet standards for flat panel plasma displays for the Space Shuttle

Knowledgeable and certified on various lab equipment and gages (i.e. certification as Coordinate Measurement Machine user, etc.)

Started implementation team to work on ISO9000

Chemistry Technician, B.E.C. Labs, Inc. 07/1990 - 03/1992

Performed chemistry analysis using Government EPA standards and methods

Logging in samples brought in by clients for testing Quality Control Inspector, Teleflex, Inc. 08/1983 - 07/1990

SPC certified

Q1 Implementation team member

Inspection of parts according to blueprint specifications

Member of TQM team

EDUCATION

9/95 - 10/96 Bachelor of Business Administration in Total Quality Management, Cleary College; Howell, MI 8/90 - 8/92 undergraduate studies majoring in Chemistry, Bowling Green State University; Bowling Green, OH 4/84 - 3/89 Associate of Science in Biology & Chemistry, Wright State University; Dayton, OH 9/81 - 4/83 undergraduate studies majoring in Pre-Dental; Bowling Green State University; Bowling Green, OH

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