Customer Service Food Preparation

CONTACT

*********@*****.***

773-***-**** (text)

Chicago, IL

SKILLS

Customer service and communication

Food preparation and safety

Cooking

Sanitation and safety guidelines

Cash register operation

Time Management and problem-solving

Adaptability

CERTIFICATIONS AND LICENSES

Illinois Food Handler Certificate

March 2024 to March 2027

Illinois Basset Seller/Server

Certification

March 2024 to March 2027

Julie Horton

WAITRESS

SUMMARY

Enthusiastic and customer focused server with over 16 years of experience in the service and food industry, with a passion for high standards, great communication, and teamwork. Successful at building relationships with customers to increase loyalty and repeat business. Committed to providing excellent service and a positive dining experience.

EXPERIENCE

DELI CLERK GENES SAUSAGE SHOP AND DELICATESSEN

June 2017 to Present

Maintained a high level of customer service while efficiently handling transactions at a busy deli counter, developed strong relationships with customers by providing friendly and knowledgeable service, prepared and packaged deli products for sale, assisted with hot food preparation as needed, ensured product freshness, and maintained sanitation standards in the deli area, cooler and prep areas resulting in compliance with health and safety regulations.

WAITRESS/CASHIER GOLDEN APPLE

May 2009 to February 2011cccccccccccccccc

Greeted and seated customers, provided friendly and prompt service ensuring diners received quick service. Maintained an extensive knowledge of the menu to educate customers and answer questions. Handled cash and credit card transactions and balanced cash drawer at the end of each shift. Assisted in maintaining inventory and worked as part of a team to keep the dining room clean and organized.

WAITRESS/CASHIER/MANAGER HOLLYWOOD GRILL

October 2004 to September 2009

Provided friendly and efficient service to customers while maintaining a clean and organized dining room. Assisted in training new servers on customer service, cash and credit card handling, and menu knowledge. Made sure food went out promptly, completed side work and other tasks as needed, and kept all waitress checks in order.

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