Customer Service. Sales Consultant, management
Resume:
Brittany Riley
Augusta, KY *****
************@*****.***
I have worked with a lot of customer service jobs. I am a very quick learner. I do well with computers and learning software. I am very good with customer service and im willing to take on any task and learn anything new.
I also have 1 year of vocational school as a EKG technician and months of clinical work. HIPPA knowledge as well.
Authorized to work in the US for any employer
Work Experience
Sales Consultant
Its pearl time - Augusta, KY
August 2022 to Present
I am a sales consultant for the company it's pearl time. I do live events to sell oyster openings for the pearls. I open the oysters for the pearls and can have the pearls sent into hq to have put in jewelry if customer wants. I work from home in this position. Work From Home Customer Service Agent
Maximus - Augusta, KY
September 2023 to October 2023
I only worked here for a month because training was not successful and was put out on the floor to handle consumers insurance policies and make changes i was not comfortable doing and mess up anything. i did the best i could with the knowledge i obtained with training to help people update, renew, or change their health coverage plans.
Bank Teller
Truist Financial - Highland, KY
August 2022 to April 2023
I help with clients needs with their money and bank accounts. Bakery team associate
Walmart - Alexandria, KY
April 2023
I work on the salesfloor in the fresh area of the store (bakery mostly). i stock the fresh food and make sure customers get the best product. I do production items also such as baking breads, donuts and even making sandwiches salads and pinwheels for deli floor. I do on hands, prices changes and make sure all my freight is getting worked daily.
Produce Department Manager
Walmart - Alexandria, KY
February 2020 to May 2020
I worked as the produce department manager ( even worked in the meat department) for a few months as a fill in. I made sure my area was clean, filled and on hands and prices changes were checked daily. When modulars would drop id make sure to have those done on time. I made sure for our inventory that my numbers were always good.
Department Manager
Walmart - Alexandria, KY
December 2016 to March 2018
Responsibilities
I put freight up in the backroom or stock freight out on the sale floors. Cashier/Customer Service
Applemarket - Carlisle, KY
July 2014 to September 2014
Responsibilities
I had to work with the public and make sure they got everything in the store they wanted to their satisfaction, I had to check out the customers and I had to work with the money. Accomplishments
Being able to help the customers get what they needed was great. Skills Used
Having great customer service skills.
Cashier/Customer Service
California Marketplace - Campbell, KY
September 2012 to January 2013
Responsibilities
I helped customers with checking out and helped them if they had any questions and handled the money. Accomplishments
Being able to help the customers was great.
Skills Used
Customer service skills.
Houskeeper
Harrison Memorial Hospital - Cynthiana, KY
January 2012 to January 2013
Responsibilities
I had to clean a lot of the hospital on my shift. I had to clean bathrooms, lobbies, hallways, doctor offices, surgery areas, rehab center, patient rooms etc.
Accomplishments
Being about to make the hospital clean for the patients and visitors always made me feel good. Skills Used
good cleaning skills and good with patients and people. Dental Assisting
Dr. McCord and Jefferson Dentistry - Brooksville, KY May 2012 to September 2012
Responsibilities
I helped the dentist with patients, cleaned the rooms after patients, got the room ready for the next patient, clean the tools used and helped with paperwork. Accomplishments
Being able to be apart of helping patients was wonderful Skills Used
Great customer service skills
Education
High School Diploma in basics
Bracken County High School - Brooksville, KY
2008 to 2012
Skills
• Communication skills
• Customer service
• Microsoft Excel
• Microsoft Powerpoint
• Produce Experience
• Dental Assisting
• Dental Receptionist
• Banking
• Sales
• Typing
• Customer service
• Windows
• Banking
• Cash handling
• Direct sales
• Live chat
• HIPAA
• Hospital experience
• Cooking
• Cash register
• Computer skills
• Microsoft Office
• Organizational skills
• Time management
• Help desk
• Customer support
• Phone etiquette
• Spanish
• Bilingual
• English
• Inside sales
• Cold calling
• Upselling
• Mobile devices
• Supervising experience
• Freight
• CRM software
• Microsoft Word
• Recruiting
• Salesforce
• Interviewing
• Marketing
• Google Docs
Certifications and Licenses
driver's license
Additional Information
References
Jennifer osborne- former Co worker- 869-***-****
April owens- former manager- 859-***-****
Pete derose- former assistant manager 859-***-****
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