ROBIN
OHALLORAN
Scrum Master
*************@*****.***
Seacoast, NH
https://www.linkedin.com/in/robi
n-ohalloran-35639b28/
EDUCATION
Masters
Communications
Southern New Hampshire
University
September 2020 - November 2023
Manchester, NH
Bachelor of Science
Business Administration
Franklin Pierce Unversity
April 2014 - May 2018
Rindge, NH
SKILLS
Execute Agile Development and
Best Practices
Scrum, Kanban, PowerBI
JIRA, Wiki & Confluence
MS Excel, PowerPoint, Project, Visio
CSM Certified
L2 Helpdesk (Break-fix)
Release and Change Manager
Problem and Incident Manager
Communication Specialist
Influencer
College Talent Liaison Specialist
Mural
Noteworthy
Fist of Five, Shirt sizing
WORK EXPERIENCE
Scrum Master
Liberty Mutual Ins Co
December 2018 - December 2023 Seacoast, NH
Coached 5+ teams to higher levels of maturity by improving their process and ensuring they adhered to the Scrum framework
Facilitated discussion, decision making, and conflict resolution across cross-functional teams
Used Agile methods and processes to coach developers and product owners through complex problem-solving and solution strategies Ensured user stories were 100% ordered, defined, and ready to be worked on by the team
Identified complex impediments and assisted teams in identifying a path to deliver on their sprint commitments
Communicated progress to senior management and internal/external stakeholders
Managed tasks by Jira / Kanban
Facilitated daily stand ups, planning, backlog refinement, PI Planning, retrospectives and bi-weekly readouts
Planned offsite PI Planning event (all logistics across the ART) Influenced teams to make process improvements based on opportunities identified at retrospectives
Held individuals/teams accountable for unresolved issues. Fostered discussion for best resolution
Mentored and mentee to offer and learn to continue improvement as severant leader
Project Manager
Liberty Mutual Ins Co
December 2015 - December 2018 Seacoast, NH
Ensured project teams followed client-required processes and practices Tracked and communicated various projects' progress to stakeholders and management staff
Interfaced with product owners on an active basis to manage product backlog and sprint activities
Removed obstacles and managed risks to enable team efficiency and effectiveness
Ensured Scrum activities were tracked, kept up-to-date, and reported Sr. Project Coordinator
Liberty Mutual Ins Co
September 2004 - November 2015 Seacoast, NH
Executed project deliverables via waterfall process. Assigned resource allocation and managed budged, actuals, variance and accruals for resources, contractors, RFPs, HW, SW, licenses, and renewals. SharePoint Top Level Administrator and designer for complex sites.