Pankaj kumar

Mobile: +91-941******* E-mail:ad4zv4@r.postjobfree.com

Seeking a business development position in a fast paced, professional and competitive environment, which can enhance my skills and allow me to be a part of its vision and helps me in growing a long with it. PROFESSIONAL SYNOPSIS

Result proven professional with 16 years experience in Servicing with engineering background encompassing all phases of Servicing and Client Relationship Management.

Widespread knowledge and skill in the high performance heavy machinery based industry with a verified ability to enhance service.

Look after the maintenance of machines including the control of spare parts and steps to reduce the overall cost of manufacturing process.

Handling post sales activities which included installation and commissioning and AMC.

Expertise in handling direct OEM & Institutional service.

Excellent communication and interpersonal skills with proven team building and organization a liabilities. CORE COMPETENCIES

Strategic Planning

Building strategies, framing business plans and successfully implementing result-oriented strategies for achieving targeted growth.

Formulating corporate goals, short term and long term budgets and developing business plans for the achievement of these goals.

Client Servicing

Manage customer service operations for rendering and achieving quality services. Responsible for resolving customer complaints on performance bottlenecks. Provide value added customer services by attending customer queries and issues. PROFESSIONAL CREDENTIALS

ORGANIZATION; JAGDEEP FOUNDRY REGD as Service head form April 2023 to till date. Jagdeep foundry manufacturing of cnc machines (like VTL,CNC LATHES, VMC, VTLM,) Responsibilities:

Responsible for Servicing of Metal Cutting Division Achieving Assigned Targets and working towards the company’s cumulative goals. Installation and Commissioning of Machines and Preventive Maintenance Planning and Handling Breakdown of all Machines.

ORGANIZATION; Electronica HiTech Machine tools Pvt. Ltd. as Assistant manager form jan 2012 to march 2023 Electronica is in the business of creating, nurturing and growing the markets in India for Metal Cutting Machines such as Vertical and Horizontal Machining Centers, CNC Lathes, Drilling and Tapping Centers, Surface grinders,5Axes Machines,Boring Machines to name a few Company's long-standing experience and expertise in the field enables it to select the most appropriate technology for the customer from its global partners.

Responsibilities:

Responsible for Servicing of Metal Cutting Division(like Doosan,Hartford, Proth machines)and Metal Forming Machines( like Yawei, Finn-power, Akyapak).

Achieving Assigned Targets and working towards the company’s cumulative goals. Installation and Commissioning of Machines and Preventive Maintenance Planning and Handling Breakdown of all Machines individually.

ORGANIZATION: ESS ESS KAY ENGG.CO.LTD

Designation : Maintenance Engineer

Two years working as Maintenance Engineer with Ess Ess Kay Engg. Co. (P.) Ltd. Kapurthala

(PB.) (India’s oldestmanufacturesofElectricalSwitches&Accessories,MCDB,PANELS,DIGITAL CONTROLLER RMPU) Modular Switches etc. since1935.

Maintenance of Hindustan Hydraulic compression Molding, press brake, punch press machines Maintenance of Amada CNC press brake, CNC punch press machines Maintenance of L&T Injection Molding machines. Maintenance CNC Machines working with Fanuc & Mitsubishi

ORGANIZATION: Electro waves Electronics Pvt. Ltd

Designation : Maintenance & Service Engineer

Three Year Experience with Electrowaves Electronics Pvt Ltd, Parwanoo manufacture of Power Conditioning equipments. Such as UPS, 25 KVA Inverter and 2.5 KVA Inverters, P.T.F.R. Battery Charger, Regulated Battery Charger, Emergency Battery Charger .Power Wiring and Testing of these Equipments

TRAININGS

One week training for Fanuc Systems at Bangalore

Mitsubishi System M70 series training has been taken in Gurgaon

She Hong industrial co. Ltd(Hartford make CNC machines) & Proth industrial co Ltd(make surface grinder)training has been taken in TAICHUNG(TAIWAN) EDUCATIONAL CREDENTIALS

Diploma in Electronic & communication engineering in2006.

12th from PSEB in 2003.

10th from PSEB in 2001.

PERSONAL DETAILS

Date of Birth: 19 OCT,1985

Contact Details :062********

Address: house .no- 183, G. k estate. Chandigarh road, Ludhiana (pb) Computer Skills:

Operating Systems: Windows 95, 98,XP

Office Applications: Microsoft Word, Excel

I hereby declare that the information provided above is true to best of my knowledge.

(Pankaj Kumar)

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