Dolores L Chivers

Edina, MN *****

952-***-****

ad4zsl@r.postjobfree.com

Objective

Logistic Specialist with 15+ years in retail providing training, customer service and cash processing. Experienced in Excel and bookkeeping.

Summary

Several years of demonstrated leadership, sales and customer service skills. A team player willing to take on new responsibilities.

Skills

Organizational Skills

Marketing and Sales Experience

Cash Register Operation

Service Prioritization

Customer Service Oriented

Effective Multi-tasker

Problem Solving

Computer Skills

Negotiations

Leadership

Job History/Duties

Cashier

Lunds Food Holdings August 2007-April 2019

Assisted customers to locate grocery items, provided information on the stores products and services, alternated between scanning groceries and overseeing the self-checkout lanes.

Provided exemplary customer service to guests’ vendors and worked in teams with fellow employees.

Maintained separate accounts for the various departments including vendors

Deli Associate

Lunds Food Holdings August 2012-February 2017

Updated displays, cases and other customer-facing areas to increase sales of special items.

Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.

Handled food safely and followed OSHA regulations.

Front-End Supervisor

Lunds Food Holdings September 2007-November 2014

Ensured the front-end ran smoothly, trained and directed cashiers and carry outs.

Addressed Customer concerns and interfaced with upper management.

Cross-trained in all departments to assist as needed as well as provided training to new employees.

Sales Associate

Wal-Mart May 2003-January 2008

Outperformed other stores in district by rapidly processing pricing merchandise and determining items to be featured.

Negotiated clearance prices with customers.

Appointed by store manager to set-up, run and determine pricing for the new clearance isle.

Education and Training

Bachelor of Arts Organizational Behavior and Communications – Concordia College, St Paul, MN

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