Customer Service Associate
Resume:
Cameron Holladay
Taylors, SC 29687
ad4zs9@r.postjobfree.com
Summary: Experienced customer service professional with exceptional interpersonal skills that maximize customer satisfaction and loyalty.
Relevant Experience
Workshop Assistant, Four Strings March 2022-January 2024
• Repair classical instruments such as upright basses, cellos, violas, and violins.
• Assist luthiers with complex repairs and rebuilds of classical instruments.
• Prepare and set up guitars, customizing technical elements to customer skills and specifications.
• Maintain cleanliness and organization of shop, ensuring that supplies were readily available to luthiers.
Deli Associate, Publix May 2023-September 2023
• Provide customer service, including assisting customers with deli selections.
• Prepare customer deli orders, working collaboratively with team members.
• Maintain cleanliness and organization in deli kitchen. Customer Service and Office Administrator, Food Lion Sept. 2022-April 2023
• Ensure accurate accounting of all in-store cash, using exceptional attention to detail.
• Utilizing leadership and interpersonal skills, manage cashiers and grocery baggers.
• Sell lottery tickets, and reconcile cash collected with tickets sold, to ensure accuracy.
• Demonstrating responsibility and customer service, send and receive wire transfers and issue money orders.
Cashier and Customer Service Associate, Food Lion Sept. 2021-Sept. 2022
• Provide customer service, including assisting with finding grocery items in the store.
• Efficiently check out customer grocery orders, while engaging customers interpersonally to increase satisfaction.
• Support front-of-store customer service to maximize customer satisfaction.
• Facilitate Food Lion-To-Go, including talking with customers by phone to clarify orders, shopping store to fill orders, and finalizing orders including loading items into customers’ cars.
Customer Service and Sales Associate, Bakersfield Sound Co. May 2019-July 2021
• Utilizing excellent communication skills, assisted customers with identifying their musical instrument and accessory needs.
• Employing knowledge product and persuasion skills, increased the average sale by suggesting additional purchases related to customer needs.
• Main service associate for re-strings and cleaning of guitars, basses, ukuleles, and guitar pedals.
• Maintained organization and cleanliness of storage space and store inventory.
• Independently conducted inventory of instruments, equipment, and accessories, utilizing organizational skills.
• Facilitated shipment of musical instruments to customers, including packaging and delivery to shipping outlets.
• Provided excellent overall customer service, including by phone. Education
• GED/High School Diploma March 2022
References
Mr. Jacob Bradford
Luthier, Four Strings
Ms. Maddie Meloon
Night Manager, Food Lion
Mr. Drew Martin
Co-Owner, Bakersfield Sound Co.
Contact this candidate