Post Job Free

Resume

Sign in

Data Entry Customer Service

Location:
Nigeria
Posted:
April 13, 2024

Contact this candidate

Resume:

SOLOMON IMO

**, ********* ******, ***-**** bus stop, Old Ojo Road, Satellite Town, Lagos State,

Email: ad4zrw@r.postjobfree.com; Phone: (+234)803-***-****, (+234)809-***-**** Summary of Profile

I am an exceptionally productive, dexterous and versatile Individual; a competent team player, quick learner with good communication skills. I have an excellent interpersonal skill, with a high degree of flexibility and resourcefulness. I have a proven track record of maintaining confidentiality, values and ethics in the face of opposition and pressure. I have high enthusiasm and willingness to accept responsibilities, challenges and corrections. I am simply reliable and trustworthy. I have extensive General office duties including typing, filing, faxing and answering customer phone calls. Assisted with data entry. Collected and analyzed data, provided recommendations from a statistical data analysis perspective. Collaborated with department managers to create monthly reports for workforce planning.

Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry. Generate reports, store completed work in designated locations and perform backup operations. I am currently seeking for an opening in an organization which encourages professional growth and where I can develop my health management and administrative skills to more effective and efficient use towards the achievement of the organizational and individual goals and objectives. Strength Self-motivated and target oriented

Excellent Leadership interpersonal and Managerial Skills.

Excellent Communication (Oral and Written) and Relationship Management Skills.

Multi-Tasking, Team Work and Flexibility.

Proficient administrative, professional etiquette and organizational skills

Proficient knowledge and experience in customer service, sales and administration

Ability to work efficiently &effectively under pressure with little or no Supervision

High and advanced Computer literacy.

Highly Proactive in Nature

Adherence to policies and procedures

Integrity and Transparency

Professional Proficiency Skills in Microsoft Packages (Excel, Word, Outlook and PowerPoint)

Office Management/ Problem Solving and Working with Deadline.

Public Speaking, Negotiation Skills and Emotional Intelligence Educational Qualifications

2013- 2018 WOFBI Bible Institute (LFCWC), Alimosho, Lagos State Bachelor of Science in Pastoral Programming.

2006-2012 Jubilee Model Grammar School, Surulere, Lagos State Secondary School Certificate Examination (WAEC)

2000- 2006 Asubiojo Primary School, Ajegunle, Lagos State First School Leaving Certificate (FSLC)

Professional Experience

2012-Till date Dunamis Diagnostic Services.

Satellite Town. Position Held: Computer Operator/Data Entry Management Lagos State. Achievements:

Assisted in data entry and office/paper work.

Clarified customer inquiries.

General office duties including typing, filing,

faxing and answering customer phone calls.

Assisted with data entry.

Collected and analyzed data, provided recommendations from a statistical data analysis perspective.

Collaborated with department managers to create monthly reports for workforce planning.

Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.

Generate reports, store completed work in designated locations and perform backup operations.

Insert customer and account data by inputting text based and numerical information from source documents

within time limits.

Review data for deficiencies or errors, correct any incompatibilities if possible and check the outcome.

Maintain data entry requirements by following data program techniques and procedures.

Maintains operations by following policies and

procedures; reporting needed changes.

Prepares source data for computer entry by compiling and sorting information: establishing entry priorities.

Securing information by creating backups.

Took inbound phone calls from sales representatives and technicians to check customer credit, take payments, administer customer surveys and service existing accounts.

Maintained records of customer registry.

2010-2012 Festly Nigeria Limited.

Coker, Surulere, Position Held: Data Entry Operator Lagos State. Achievements:

Prepares source data for computer entry by

compiling and sorting information; establishing

entry priorities.

Responsible for the maintenance of workstation and laptop computers and network printers.

Maintain customer confidence and protects

operations by keeping information confidential.

Created content for the organization's record.

Do some administration task like filing, record

incoming product.

Entere information into computer databases.

Manages filing system and compiles records of

department activities.

Verified that information in the computer system was up-to- date and accurate.

Scheduled appointment and meetings.

2008-2010 Ja-cint Food Company.

Coker, Surulere, Position Held: Store Supervisor

Lagos State. Achievements:

Ensuring that all merchandise is properly stocked and maintained in accordance with company standards

Supervising and training employees to ensure that they are providing excellent customer service and upholding company standards

Establishing and enforcing policies and procedures for store operations such as staffing levels, floor plans, pricing, policies, and procedures

Implementing measures to avoid stock damages, theft, and wastage

Keeping records of store inventory, including incoming and outgoing shipments

Conducting regular inventory checks of all products to ensure that store shelves are fully stocked at all times

Maintaining good relationships with vendors in order to obtain the best prices on products sold in the store

Managing finances and preparing an annual budget Language Proficiency

Professionally Proficient in English Language

Natively Proficient in Igbo Language

Great Proficient in Yoruba Language

Interests

Reading

Engaging in Exercise

Music

Online researching

Travelling

Watching documentaries

Referee

CHIDIMMA IMO EJIOFOR

Managing Director

Chimez Nigeria Limited

ad4zrw@r.postjobfree.com

(+234)706-***-****



Contact this candidate