Amandalynn Padilla

Fontana, CA *****

ad4zre@r.postjobfree.com

+1-909-***-****

Reliable, dedicated and motivated student seeking a part-time or full time positions. Authorized to work in the US for any employer

Work Experience

Sales Associate

Coach - Ontario, CA

November 2023 to January 2024

Working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.Promptly resolve customer complaints and ensure maximum client satisfaction. Stay up-to-date with product features and maintain thestore’s visual appearance and achieve excellent customer service, while consistently meeting the store’s sales goals. Front Desk Coordinator/Receptionist

Haus of Wax - Rancho Cucamonga, CA

April 2023 to October 2023

Answering phones, and booking appointments

• Checking in and out guests

• Checking inventory and keeping the retail display full and clean

• Providing 5-star customer service to every guest

• Assisting the Nail Techs with cleaning and sanitizing

• Assisting the Wax Specialists with cleaning and sanitizing Customer Service Representative

Macys - Rancho Cucamonga, CA

October 2022 to January 2023

Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own.

• Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

• Provide an exceptional customer experience by ensuring the customer is always the # 1 priority.

• Acknowledge Customers in a friendly and helpful manner upon Customer’s entry into the area.

• knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup

• Customer Returns, Non-Congruent Chits

• Proactive in assisting customers who are using devices to shop and compare

• Meet BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free.

• Demonstrate knowledge of store products and services to drive sales and minimize returns.

• Sell gift cards and work to resolve customers’ Macy’s card issues, as needed.

• Follow store’s audit policies and procedures.

• Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures.

Beauty Advisor

Ulta Beauty - Rialto, CA

May 2022 to October 2022

Ppromptly acknowledges and greets each guest entering the store, or guests within close proximity while moving throughout the store.

Offeres friendly, knowledgeable and courteous service.Understands that guest service is the top priority and ceases performing tasks when guests are present and in need of assistance. Determines each guest’s needs and answers questions concerning products and services. Recommends additional and complementary products and/or services based on information provided by the guest or items already selected for purchase.

Informs guests of current promotions, events and services within the store. Able to serve multiple guests at one time while maintaining composure during busy or peak selling times. Contributes to the store’s overall sales, conversion goals, and meets or exceeds individual goals. Helps to eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor.

Courteously handles sales, refunds and exchanges.Ensures that the correct price, tax and/or discount are applied correctly to each sale.

Ensures all resets and planograms are executed as directed. Sets up advertising displays or arranges merchandise to highlight sales and promotional events. In between serving guests, ensures the store is replenished throughout the day and merchandises all products to company standards on shelves and tables. Participates in physical inventory preparation, execution and follow-up. Executes receipt of shipment truck within company guidelines. Executes other operational tasks as directed by management. Responsible for overall store cleanliness including restrooms, cashwrap, backroom and sales floor. Takes the initiative to stay informed regarding new or existing products is knowledgeable about their ingredients and benefits to better serve guests.

Crew Member

Raising Cane's - Fontana, CA

November 2021 to January 2022

providing a positive Customer experience, including ensuring all food orders are prepared to Raising Cane’s standards and working in various areas of the Restaurant (e.g., Front Counter, Dining Room, Kitchen, and Drive Thru).

General Merchandiser

Target - Rancho Cucamonga, CA

October 2020 to December 2020

Ensure product is set, in stock, accurately priced and signed on the sales floor Resolved guest questions

Scan, handle and move merchandise efficiently

Greeted and helped customers

Receptionist desk duties

Answer telephones at front reception desk and greet incoming customers Distribute/send faxes

Warehouse Associate

Target - Rialto, CA

January 2020 to March 2020

Pick merchandise from warehouse shelves

Ensure orders are accurate

Pack warehouse orders

Label packages to be shipped

Perform other general warehouse duties as needed

Ensure warehouse goals were met

Amazon Fulfillment Associate

Amazon - Rialto, CA

July 2019 to November 2019

Position was part-time, temporary Deciphering work orders Shipping

Receiving

Cashier/Barista

Coffee Nutzz - Rialto, CA

Cash handling

Taking orders

Making food and drinks

Education

Chaffey College - Rancho Cucamonga, CA

Present

High School Diploma

Etiwanda High School - Etiwanda, CA

Skills

• Office Skills: Data Entry (2 years)

• Bilingual

• Front-Office Reception (2 years)

• Postage Mail (1 year)

• transcribing

• Meter

• Phones (2 years)

• Typing (2 years)

• Computer Skills: MS Word, Excel, (2 years)

• MS Project, Publisher Various other computer

• MS Access,

• Google Suite

• programs

• Outlook

• Google Calendar

• MS PowerPoint

• Windows

• Mac

• Data Entry

• Microsoft Excel

• Powerpoint

• fast learner

• Inventory

• Customer Service (2 years)

• Microsoft Office

• E-commerce

• POS

• Merchandising

• Guest Services

• Planograms

• Operating Systems

• Microsoft SharePoint

• Product Demos

• POS

• Cash register

• Customer service

• Front desk

• Sales

• Fashion retail

• Google Suite

• Product demos

• E-commerce

• Typing

• Operating systems

• Microsoft Access

• SharePoint

• Microsoft Project

• Microsoft Publisher

• Restaurant experience

• Retail sales

• Manufacturing

• Cash handling

• Visio

Certifications and Licenses

Food Handler Certification

Driver's License

March 2022 to July 2027

First Aid Certification

CPR Certification

Assessments

Attention to detail — Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Bartending — Proficient

February 2023

Understanding, pouring, and mixing drink orders

Full results: Proficient

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Call center customer service — Proficient

April 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Home health aide skills — Proficient

February 2024

Providing care to patients in a home setting

Full results: Proficient

Early childhood development — Proficient

March 2024

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Administrative assistant/receptionist — Proficient December 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Security guard skills — Proficient

October 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Workplace Spanish — Proficient

March 2024

Understanding spoken and written Spanish in work situations Full results: Proficient

Front desk agent (hotel) — Proficient

October 2022

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Elementary school classroom management — Proficient February 2023

Managing behavior in elementary school classrooms

Full results: Proficient

Retail customer service — Proficient

February 2024

Responding to customer situations in a retail setting Full results: Proficient

Cooking skills: Basic food preparation — Completed January 2024

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed

Retail customer service — Proficient

April 2022

Responding to customer situations in a retail setting Full results: Proficient

Sales skills — Proficient

July 2022

Influencing and negotiating with customers

Full results: Proficient

Warehouse safety — Proficient

September 2022

Using safe practices in a warehouse setting

Full results: Proficient

Medical receptionist skills — Proficient

November 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Delivery driver — Proficient

January 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Scheduling — Proficient

January 2024

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Work style: Reliability — Proficient

January 2024

Tendency to be reliable, dependable, and accountable at work Full results: Proficient

Customer service — Proficient

October 2020

Identifying and resolving common customer issues

Full results: Proficient

Customer service fit — Proficient

March 2023

Measures the traits that are important for success for customer service roles Full results: Proficient

Food service: Customer situations — Proficient

September 2022

Identifying and addressing customer needs in a food service setting Full results: Proficient

Cleaner fit — Proficient

July 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Learning agility — Proficient

September 2022

Learning and applying new information

Full results: Proficient

Customer focus & orientation — Proficient

January 2022

Responding to customer situations with sensitivity Full results: Proficient

Data entry: Attention to detail — Proficient

January 2024

Maintaining data integrity by detecting errors

Full results: Proficient

Work motivation — Proficient

July 2022

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate