Melissa Herb

San Antonio, TX

Willing to relocate: Anywhere

Work Experience

Tax Examining Technician

Internal Revenue Service - Austin, TX

January 2001 to June 2020

Prepare letters to taxpayers asking for information not included on tax returns. Spoke with taxpayers about how to rectify, if possible, discrepancies. Managed 50 + employees ensuring quality and accuracy. Also managed 30 + employees, training them and ensuring that proper rules and regulations were adhered to in regard to employees manager relations. Education

American Sign Language in Interpreter program

Austin Community College District - Austin, TX

September 2006 to August 2007

Bachelor's-incomplete in Communications

Texas State University - San Marcos, TX

August 2004 to August 2005

Associate's degree in Communications

Austin Community College District - Austin, TX

September 1994 to May 1996

Skills

• English

• Tax Experience

• Research

• Office Management

• Public Relations

• Management

• American Sign Language

• Translation

• Interpretation

Certifications and Licenses

Certified Mediator

Certified Classroom Instructor