Front Desk Patient Care
Resume:
Jennifer Laub
Sterling Heights, MI *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Dental Receptionist
Shelby Dental Restorative and Cosmetic - Shelby Charter Township, MI August 2023 to Present
Greeting and checking patients in/out. Scheduling appointments, taking payment for procedures. Treatment planning. Answering multiple phone lines. Charting and filing. Multiple tasks. Dental Assistant
Dr. Lisa K. Zaborski D.D.S - Shelby Charter Township, MI August 2019 to Present
Four-Handed Dentistry
Patient Care
Patient health awareness
Infection Control
X-Ray
Eagle Soft
Itero Scans (Lab crowns, Bite Guards, Essix Retainers, Flippers, Treatment planning) Invisalign (Treatment plans, IPR, placing attachments, patient awareness) Lab Crowns/ Fabricating Temps
Fabrication of Implant Crowns, Implant dentures, knowledge of both Zimmer and Straumann Implant Systems
Maintenance on Implant Dentures(cleanings)
Ordering Inventory for entire office(Patterson, Darby, Henry Schein, Benco Dental Suppliers) Maintenance of Office
Front desk
Assisting Hygiene
ZOOM In-House Whitening
ZOOM Take-Home trays
Dental Assistant
Fredal Family Dentistry - Utica, MI
May 2015 to August 2019
Four-Handed Dentistry
Patient Care
Infection Control
Some front desk
Assistant Manager
Deb Shops - Troy, MI
May 2005 to June 2010
Open/Close store, Customer Service, Inventory, Scheduling, Training new associates, Loss Prevention, Auditing. Maintenance of the store.
Education
Some College in English
Macomb Community College - Clinton Township, MI
Skills
• OSHA
• Dental Receptionist
• Dental Assisting
• Eaglesoft
• Sales
• Infection Control Training
• HIPAA
• Fabrication
• Chairside Assisting
• Laboratory Experience
• Phone Etiquette
• Anatomy Knowledge
• Insurance Verification
• Front desk
• Customer service
• Sales
• HIPAA
• Cash handling
• Guest services
• Computer skills
• Computer literacy
• Communication skills
• Organizational skills
• Microsoft Office
• Phone etiquette
• Typing
• Time management
• Patient care
• English
• Cash register
• Dentrix
Certifications and Licenses
CPR Certification
Driver's License
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