**** ******** *****

Haw River, NC *****

Phone: 919-***-****

E-mail: ad4zq8@r.postjobfree.com

Tiffany Soares-Kearney

Objective Continuing my Accounting career in a challenging and productive environment that will fully utilize my current skills, knowledge, and diverse background.

Work experience Jan 2008 - Present Divi Resorts Chapel Hill, NC General Ledger Accountant/Accounts Receivable

Provide around the clock training for all new hire Resort staff at the Front Desk and Accounting office levels on how to complete their assigned tasks in our IQware system

Monthly completion of bank reconciliations for up to 37 Truist active bank accounts maintained by the Divi Corporate office to balance incoming and outgoing internal transfers, incoming check, credit card, and wire payments, and refunds and chargebacks with the General Ledger in MAS 200

Monthly balancing of 8 Corporate Cash Clearing General Ledger accounts in MAS 200

Monthly and Quarterly reporting to the Central Banks in Aruba and St. Maarten showing and coding all postings on the General Ledger Bank accounts and Intercompany accounts

Maintaining professional working relationships while invoicing and collecting payments from 65-70 Wholesale accounts for 7 Divi Resorts properties

Daily balancing and credit card settlements between the Shift4 Dollars on The Net Gateway and the TimeshareWare systems

Daily balancing and credit card settlements between the Elavon FuseBox Gateway and the Head Office IQware systems

Daily posting and reconciling of checks, credit cards, and wire payments to the Timeshare owner’s accounts and the Wholesale accounts

Auditing individual, group, and company folios in IQware systems to ensure all charges are allocated and posted properly Nov 2005 - Jan 2008 Divi Resorts Chapel Hill, NC

AR Clerk/Cash Accountant

Invoiced and collected balances due for all Wholesale room accounts for 7 Divi Resorts properties.

Audited individual, group, and company folios in IQware systems to ensure all charges were allocated and posted properly

Balanced all corporate Cash Clearing accounts by matching data entered in IQware and Timeshare systems with General Ledger in MAS 200 for 8 accounts that had been neglected for years prior to my assignment

Aug 2004 - Nov 2005 Divi Resorts Chapel Hill, NC

Owner and Guest Relations Agent

Conflict resolution for both internal and external customers assisting with customer complaints and other escalated requests

Processing of all private resale requests

Nov 2003 - Aug 2004 Divi Resorts Chapel Hill, NC

Airline Reservations Agent

Handle all incoming phone calls and requests for airline and car rental bookings

Compiled detailed spreadsheets for review of statistics pertaining to the airline sales

Jan 2003 - Nov 2003 Divi Resorts Chapel Hill, NC

Reservations Agent

Customer servicing agent handling all general incoming calls related to travel with Divi Resorts

General filing, mailing

Oct 2001 - Jan 2003 Modus Media International Morrisville, NC NC Accounting Clerk

Daily mail distribution for the AP department

Invoice data entry, Processing of employee expense reports for 7 solution centers

Updated new vendor information in AP system files

Trained and monitored progress of new AP employees Apr 2001 - Oct 2001 Midway Airlines Morrisville, NC Telecom Billing Analyst

Maintained all telecommunications accounts including two major long-distance companies and several local exchange carriers.

Processed all Telecom invoices and prepared monitored accrual numbers.

Controlled all cell phone and paging account maintenance, major billing changes, and contract negotiations

Feb 2000 - Apr 2001 Midway Airlines Morrisville, NC Accounting Specialist

Processed all AP invoices to ensure that company procedures and controls were being followed and met.

Established and maintained professional working

relationships with approximately 300 assigned vendors

Accrued all expenses to proper accounting periods for month- end

Corresponded with over 30 station managers to ensure that all expenses were properly stated

Aug 1999 - Jan 2000 Midway Airlines Morrisville, NC Accounting Clerk

Distributed mail for the AP department

Invoice data entry

Processed employee expense and company petty cash reports

Processed/matched back-up documentation for AP checks Apr 1999 - Aug 1999 Midway Airlines Morrisville, NC Operations Lead Agent

Monitored staffing requirements and call volume

Worked to compile and maintain employee data

Calculated and submitted the payroll for the Reservations Department

Nov 1998 - Apr 1999 Midway Airlines Morrisville, NC Resolution Desk Relief Agent

Attended to the needs of the internal and external customer, aiding with conflict resolution

Jul 1998 - Apr 1999 Midway Airlines Morrisville, NC Reservation Sales Agent

Assisted customers with booking airline reservations Education 1997-1998 UNC Asheville Asheville, NC

1-year general education with focus on Psychology

Computer Skills MAS 200, IQware, TimeshareWare, Elavon FuseBox, Shift4 Dollars on the Net, Divi Resorts Timeshare Management System, IFS 2001, Crystal Reports, Great Plains Dynamics, SABRE, Lucent Centre-Vu, TCS, 10 Key calculator computation, Intermediate Microsoft Office including Excel, Access, Word, Outlook, and Internet

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