Hr Specialist/ Customer Service
Resume:
LILLIAN Gates
Roanoke, VA
************@*****.***
With an established background in customer service, I'm looking for a position/career where I can grow and utilize my skills and desire for helping others. Authorized to work in the US for any employer
Work Experience
Fulfillment Agent
Protos Security - Daleville, VA
May 2023 to March 2024
Creating and filling guard request/work orders
Scheduling
Cold calling
Negotiating Rates
Email/incidents via Zendesk
Hr Service Specialist
Advance Auto Parts - Roanoke, VA
January 2019 to March 2023
Hr policies and procedures
Processing support orders
Payroll procedure and policies
Benefits Eligiblity
ADP
FMLA
ONBOARDING
Interviewing/hiring
Medical support orders
Employment eligibility
Asst. Front Desk Manager
Red Roof Inns, Inc. - Troutville, VA
October 2016 to December 2018
Front desk duties
checking guest in and out.
Processing payments,
Interviewing/hiring
scheduling
Submitting and processing payroll
Placing bulk order for supplies
Laundry attendant
Breakfast attendant
Night Audit/Front Desk Clerk
Quality Inns - Roanoke, VA
March 2013 to October 2016
Checking guest in and out of rooms
Processing payments
Creating work orders
Processing payroll
making reservations
Scheduling
Education
General Education Diploma in Business Office and Technology Roanoke city public schools
Skills
• Human Resources
• Human Resources Management
• Employee Orientation
• Workday
• Recruiting
• PeopleSoft
• Benefits Administration
• Office Management
• Conflict Management
• Microsoft Powerpoint
• Payroll
• Interviewing
• HR Sourcing
• Management
• Customer service
• Customer support
• 10 key typing
• Debits & credits
• Microsoft Excel
• Accounting
• Payroll
• PeopleSoft
• Analysis skills
• Workday
• Sales
• Human resources
• Front desk
• Recruiting
• Interviewing
• Office management
• Hotel experience
• Telemarketing
• Employment & labor law
• HR sourcing
• Conflict management
• Leadership
• Typing
• Computer skills
• Banking
• Communication skills
• Organizational skills
• Intake
• Office experience
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Administrative experience
• Data entry
• Microsoft Powerpoint
• English
• HIPAA
• Clerical experience
• Business management
• Time management
• Continuous improvement
• Windows
• Phone etiquette
• Human resources management
• Documentation review
• Call center
• Multi-line phone systems
• Copywriting
• Zendesk
• Night Audit
• Computer Networking
• Event Planning
Contact this candidate