Ashley Dodd

Taylorville, IL *****

ad4zpo@r.postjobfree.com

+1(217)- 707-8714

Willing and ready to work a flexible schedule.

Work Experience

Resident Aid

Taylorville Estates - Taylorville, IL

January 2022 to May 2022

Assisted residents in their everyday needs. From getting up in the morning with some to grooming eating, hygiene, & medicine assistance. I have a cpr certificate, Alzheimer's certificate, dementia help certificate as well as a few more

Team Member

Jimmy Johns - Taylorville, IL

January 2021 to December 2021

Meet and happily greet ALL customers with a smile, take and or make order through drive through, phone, app or In shop requests, maintain positive vibes while listening to Jimmy johns music channel. Food prep and cleaning throughout the day or night as well.

Production Worker

Superior Health Linens - Junction, IL

January 2017 to December 2020

US)

I worked in cart makeup. Which was building linen carts for area hospitals and clinics. I also worked in the surgical room folding and packaging gowns, towels, & other items used in sterile departments. Also fed different items through small feeders, used ironers, packed, weighed prepared for shipment. Customer Service Representative

MAI - Taylorville, IL

October 2008 to January 2011

Marketing Alternatives Inc is/was outbound and inbound call center. I worked on several temp programs over the years. I had young children so only did the temp position for few months at a time

• Provided assistance to clients

• Answered phone and assisted customers and clients with changes

• Explained products and benefits

• Maintained up-to-date knowledge of customer accounts

• Scheduled reservations for customers

Education

Ged in General studies

Jasper Co Career Development Center - Jasper, MO

January 2008 to December 2008

Skills

• CPR

• Packaging

• Nursing ASSESSMENTS Sales: Influence & Negotiation -- Proficient May 2020 Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient Customer Focus & Orientation -- Highly Proficient June 2020 Responding

• Customer service

• Personal Assistant Experience

• Dietary aide experience (6 years)

• Caregiving (10+ years)

• Cleaning Experience

• Food preparation

• Sales

• Dementia care

• Marketing

Certifications and Licenses

First Aid Certification

Food Handler Certification

CPR Certification

Assessments

Customer focus & orientation — Proficient

October 2023

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

October 2023

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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