Teodoro E. Villalobos

*** *. **** ****.

San Antonio, TX 78204

210-***-****

ad4zn9@r.postjobfree.com

Objective:

To obtain a career in a Leadership role in a large and diverse company where I can best utilize my management, customer relations and organizational skills to their fullest potential. Education:

University of Texas at San Antonio Graduated: May 2003 Bachelor of Business Administration

Major: General Business Minor: Management

St. Gerard’s High School Graduated: May 1997

Graduated in top 10 of class

Computer Skills:

MS Windows MS Outlook Dentrix

MS Word / Pages MS Excel / Numbers Eaglesoft

MS Power Point / Keynote Centricity Medisoft

Meditech Collectlogix NextGen

eClinicalWorks

Highlights of Qualification/Skills:

Over 19 years in management and other supervisory roles Strong leadership background in both Primary Care and Specialty office settings Kaizen trained with all necessary Toyota Lean Six Sigma skills Bilingual English/Spanish – Read/Write

Excellent People Skills/Customer Service

Excellent Oral and Written Communication Skills

Excellent greeting/telephone etiquette

Goal oriented, able to multi task, and self motivated Excellent organizational skills and able to coordinate events Dependable with a very strong work ethic

9 years billing, posting, collections, and appeals Strong background with Workers’ Compensation, HMOs, Commercial, Government and Managed Care guidelines 9 years ICD-9 and CPT coding

9 years of insurance credentialing

Work experience

October 2018 – August 2023, Director of Clinic Integrations, WellMed Medical Management, San Antonio, TX Guided and supported newly acquired clinics to assimilate into the organization as seamlessly as possible Implemented and enforced company policies and processes with newly acquired clinics Coordinated and supervised the daily activities of the business support and technical/production team that is responsible for the day to day clinical care of patients Set priorities for the team to ensure task completion Identified and resolved operational problems by using defined processes, expertise and previous experience. July 2018 – August 2018, Operations Manager, 6to9 Dental Texas, San Antonio, TX Managed a multi-disciplinary set of employees

Managed all staff in the areas of hiring, staff development and overall management of clinic Implemented training for new personnel on insurances changes and company policies Preformed all Billing and Collections duties as well as all Cash Posting Analyzed and presented weekly collection reports to owner Prepared bi-weekly payroll

Ordered weekly supplies

December 2016 – July 2018, Clinic Manager, HealthTexas Medical Group, San Antonio, TX Managed a multi-disciplinary set of employees

Managed all staff in the areas of hiring, staff development and overall management of clinic Provided effective coaching/mentoring, feedback and developmental action plans to all staff Facilitated monthly staff, provider and THEx meetings Supply ordering

April 2013 – August 2016, Health Center Manager, Premise Health, San Antonio, TX Oversight of three On-Site Clinics on the campus of USAA in San Antonio, TX and Colorado Springs, CO Participated in all client meetings to support to ensure client satisfaction Managed a staff of thirty employees that consist of MDs, PAs, NPs, RNs, MAs and Admins Managed supervisors and all staff in the areas of hiring, staff development and overall management of clinics Provided effective coaching, feedback and developmental action plans to all staff Prepared daily, weekly, monthly and quarterly reports for corporate as well as for the client Coordinated medical staffing for all major functions/special events for client Organized and manned all Marketing events for clinics Facilitated weekly and monthly staff meetings

Analyzed and delegate all account balances and credits for appropriate action Recruited and mentor all staff, Management of the entire onboarding process Assessed the need for corporate support under the direction of the Director of Operations and Senior Management October 2009 – April 2013, Commercial Team Lead/ Biller and Collector, Christus Health, San Antonio, TX Supervised a multi-disciplinary set of employees

Preformed all validations, billing and collections for Medical, Dental, SANE and Client accounts for entire region Prepared daily financial reports for entire region Super-user and Trainer for new Meditech upgrade

July 2008 – August 2009, Business Administrator, Oak Hills Periodontics, San Antonio, TX Managed a multi-disciplinary set of employees

Facilitated Morning and Monthly Team Meetings

Prepared bi-weekly payroll and monthly bonus

Addressed patient needs, supervised all medial necessity paperwork Prepared and presented Treatment Plans for surgical procedures Preformed all registration and dismissal processes Preformed all Billing and Collections duties as well as all Cash Posting January 2008 – July 2008, Business Manager, 7 to 7 Dental, San Antonio, TX Managed a multi-disciplinary set of employees

Set up practice as legal entity (tax-id and articles of incorporation) Saved company money by writing employee manual and all policy and procedures Preformed all HR duties

Implemented training for new personnel on insurances changes and company policies Administered and negotiated all insurance contracts and fee schedules Preformed all Billing and Collections duties as well as all Cash Posting Analyzed and presented monthly/biweekly collection reports to owners Audited statistic reports

Credentialed Dentists and facilities

Prepared bi-weekly payroll

Ordered weekly supplies

October 2004 – December 2007, Office Manager/IOM Tech/Biller, Neuraxis Monitoring Group, San Antonio, TX Managed a multi-disciplinary set of employees

Implemented office and OR training for new personnel on hospital and company policies Data entry of patients, office procedures, and office charges Preformed all Billing and Collections duties as well as all Cash Posting Analyzed and presented monthly collection reports to owners Formulated statistic reports for monthly and quarterly meetings Credentialed Monitoring Techs and Audiologists

Scheduled surgeries with hospitals

Administered all hospital contracts and fee schedules Preformed Intraoperative Neuro Monitoring in the OR Ordered monthly supplies

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