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Tamika Noel
McDonough, GA 470-***-**** ad4zme@r.postjobfree.com LinkedIn
OPERATIONS EXECUTIVE
People Management & Organizational Development
Solution-driven Leader, with office management and human resources (HR) experience with in a large, public company. Strategic thinker with financial acumen and hands-on expertise developing and directing performance management and technology improvement initiatives in dynamic environments. Intuitive leader with acute business expertise in process improvements and revenue generation; excels at aligning core business, revenue, and growth goals to enhance ROI. Solid history of success in program development, cost control, legal compliance, recruiting, employee relations, labor laws, and federal regulations (FLMA, FLSA, COBRA, EEOC, ADEA, OSHA, HIPPA). Areas of Expertise
Data Analysis & Review
People Operations
Strategic Planning
Stakeholder Management
Employment Law
HR Trends & Metrics
Workforce Planning & Analytics
Staff Development
Talent Management
Project Management
Employee Retention
Consultative Solutions
PROFESSIONAL EXPERIENCE
Southern Crescent Personnel - Morrow, GA 2007 - Present Director of Operations (2011- Present)
Promoted to orchestrate all bottom-line factors, with over 350 employees across 50 locations; directly supervise cross functional team including Account Managers, Marketing Consultants, and Healthcare professionals. Provided advice and expertise to executive leadership in identifying Key Performance Indicators (KPIs) dedicated to training programs and employee engagement; align with organizational strategic goals and HR targets. Review government contracts to verify that proposed terms meet requirements for adequacy, consistency, and compliance regarding company standards, reporting directly to CEO and any contracting officers. Redefine operational workflows for key projects, improved contract negotiations, and performed monthly financial evaluation of company results. Selected Contributions:
• Ensured 97% position fill rate for government employees, trusted to ensure quality talent acquisition initiatives for multiple projects including:
- DOI, U.S.DOJ and U.S. Attorney's Office
- Armed Forces: U.S. Marine Corp, Navy, and Army
- Project SE SATO and MATO
• Instituted specialized recruitment, training, and improving performance resulting in an increase of yearly revenue from $1.75M to $3.5M within 2 years.
• Catapulted technology integration efforts with new applications to improve efficiency, implemented Avionte ATS in 2016 and new messaging system, Sense in 2021.
• Reconciled 15% of benefits cost by improving all facets of record keeping, including auditing, and quality control policies.
Office Manager (2007-2011)
Ensured exceptional engagement with staff members to support all HR, talent acquisition, and benefits functions, including processing tools, payroll, compensation, and benefits administration. Managed communication of federal, state, and local employment policies to supervisors and employees. Successfully negotiated salaries, calculated payroll deductions, paycheck corrections, and termination payouts, maintained organization of information and records. Tamika Noel
McDonough, GA 470-***-**** ad4zme@r.postjobfree.com LinkedIn Executed various recruitment tasks, such as scheduling, interviewing, hiring, and new employee orientations, along with employee training, and performance management. Selected Contributions:
• Performed pre-employment screening, reference checks, assessments, and interviews to identify ideal candidates; assisted in selection of 100+ productive and efficient team members. Additional Experience
State of Georgia Department of Revenue - Hapeville, GA Information Referral Specialist
Facilitated records management through transparent reporting, data entry, and regulatory compliance, while supporting team of 14 agents. Routinely completed Georgia Certificate of Titles, utilizing government systems, ensured confidentiality of all documents. Answered routine calls and collaborated with clients regarding project requirements, timelines, and deliverables with a high focus on customer service and satisfaction. EDUCATION & CREDENTIALS
Bachelor of Science, Human Resources Management DeVry University Certified Staffing Professional Employment Law Certification Professional Affiliations: Active Notary Republic, Small Business Association, ASA – American Staffing Association