Markeisha Drisker

Houston, TX *****

ad4zm3@r.postjobfree.com

+1-662-***-****

Authorized to work in the US for any employer

Work Experience

Pre-Sales Representative

Health iQ - Fort Wayne, IN

September 2022 to February 2023

• Provide excellent Customer service

• Outbound calls

• Sales

Customer Service Representative

Teleperformance - Fort Wayne, IN

July 2021 to September 2022

Provided excellent customer service to ATNT customer. Also provided great technical and billing support Customer Service Associate

Walmart

June 2020 to March 2021

• Assisted customers in person

• Inventoried stock

• Operated the cash drawer

• Explained products and benefits

• Confirmed payments, refunds, etc

Customer Service Representative

Asurion

June 2017 to June 2020

• Managed customer accounts

• Conducted customer service surveys

• Resolved customer issues

• Responsible for troubleshooting applications

• Responded to inquiries and issues

• Greeted customers

Education

College Degree in Business Management

Ole Miss university - Oxford, MS

May 2021 to Present

Skills

• Customer service

• Data analysis

• Leadership skills

• Customer Care

• Call Center

• CSR

• Customer Support

• Software Troubleshooting

• Operating Systems

• Technical Support

• Troubleshooting

• Microsoft Windows

• Network Support

• VPN

• Help Desk

• Pre-sales

Languages

• English - Fluent

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