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Customer Service Activities Director

Location:
Kennebunk, ME
Posted:
April 13, 2024

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Resume:

Angela Corte

** ***** *****

Sanford Me. *****

207-***-****

ad4zkv@r.postjobfree.com

Objective

To grow within the company I am employed with. To share my ideas and help others grow.

SKILLS: DSP certified, Mandt trained, Diabetes trained. Great at working with a team. Excellent problem solving skills. Work well with others. Able to manage time appropriately. Task focused. Enjoy working with people. Customer service skills. Active listening, and adapting. Attention to detail.

EXPERIENCE:

Atria Senior Living

1 Penny Lane, Kennebunk, ME

Housekeeping, Assistant Activities Director and many other roles January 2023-Present

My duties include:

● Assistant Activities Director

Instructing residents with Activities

Taking attendance

Setting up events/activities

Following State and company mandates and protocols Creating activities for the residents

● Cleaning common areas, and bathrooms

● Cleaning resident apartments

● Sanitizing facility for resident safety

● Light maintenance

● Back up transportation driver

● Filling in when needed for care, activities, wait staff

● Creating, editing, updating material safety data books

● Stocking bathroom supplies

Waban Projects

5 Dunaway Dr Sanford Maine

Assistant House Manager

June 2022-Dec 2022

My duties included:

● Working in a residential environment with adults with intellectual and physical disabilities to achieve and perform activities of daily living (ADLs)

● Assist participants with skill building to help participants with being as independent as possible

● Assist participants with Doctor appointments and advocate, if needed, on the participants behalf

● Paperwork documenting services performed to assist with ADLs

● Cleaning, cooking meals, and laundry for participants

● Monthly trainings

● Administrative duties working with Microsoft Word, Excel and Microsoft Office

● Preparing weekly and monthly expenditures for the group home and participant

● Filing of Bills, and Medical information

● Administering Medications

● Creating reports

● Creating weekly menus and chore charts for staff

● Assist with staff scheduling

● Transportation

● Order Meds on time

● Billing for services rendered based on reports created

Harry’s Airport Variety

1829 Main St Sanford Me-Short Order Cook/Customer Service Representative Dec. 2021- June 2022

My duties include:

● Taking orders

● Preparing (cooking) orders in timely manner

● Food Prep

● Stocking supplies

● Cleaning and closing of the Deli as well as cashier

● Counting down drawers

● Completing proper daily paperwork/reports

● Paying attention to customers concerns and inquiries

Curaleaf

913 Post Rd, Wells ME- Budtender

June 10, 2021- Dec. 17, 2021

My Duties include:

· Counting inventory

· Counting cash drawers before opening

· Counting the back stock (vault)

· Keeping up with product training

· Greeting guests in a professional, positive, friendly manner

· Cash out guests when they are ready to purchase product

· Fill inventory when low or out

· Data entry for new and existing member

· Keeping up with online and paper menus

· Learning new information pertaining to the product we carry

· Actively listen to guests and assist them to the best of my ability, knowing when to ask for help if needed

· Keeping up with and filling online orders, Kiosk orders and orders taken by budtenders

· Setting up kiosks, registers, check in, and pick and pack before opening

· Making sure displays are clean and neatly organized Coworx Staffing and Randstadt Temporary employment agencies:

York County ME

July 2020 – January 2021

During my employment with these agencies, I worked with 1 company coating, packaging gun parts, testing parts in a lab for proper coating, running machines to properly clean parts for coating, counting pieces per shipping box, sandblasting parts for treatment. I also worked with a company making medical parts. My duties were running a machine to make medical testing devices, recording hourly seal tests of the pieces I was producing and the seal of the package it was going into. I had to record the serial numbers for each piece of material being used to produce the product and to package to product. They were short term gigs due to being temporary Creative Work Systems, Speirs Road, Westbrook Me.- DSP, CRMA September 2016 - June 2020

● Working in a residential environment with adults with intellectual and physical disabilities to achieve and perform activities of daily living

(ADLs)

● Assist participants with skill building to help participants with being as independent as possible

● Assist participants with Doctor appointments and advocate, if needed, on the participants behalf

● Paperwork documenting services performed to assist with ADLs

● Cleaning, cooking meals, and laundry for participants

● Monthly trainings

● Administrative duties working with Microsoft Word, Excel and Microsoft Office

● Preparing weekly and monthly expenditures for the group home and participant

● Filing of Bills, and Medical information

● Administering Medications

● Creating reports

● Creating weekly menus and chore charts for staff

● Assist with staff scheduling

● Transportation

● Order Meds on time

● Billing for services rendered based on reports created The Depot, Pleasant St. Springvale Me.- Customer service associate May 2016 - February 2017

● Cashier

● Cook

● Take orders by phone and prepare

● Cleaning

● Counting register before shift start and after shift end

● Closing paperwork

● Inventory: Checking in orders and making orders

● Cashing customers out friendly and positively

● Preparing Schedules for employees

EDUCATION

Sanford Adult Education, Sanford Me- CNA

January 1999 -May 1999

Sanford Adult Education, Sanford Me- GED

November 1998- January 1999



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