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Customer Service Accounting Department

Location:
Grand Blanc, MI
Posted:
April 13, 2024

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Resume:

Tamikka Parker-Callaway

Business Owner/Operator

810-***-**** ad4zjz@r.postjobfree.com Flint, MI 48507

CAREER OBJECTIVE

Detail-oriented professional with experience in records management, Microsoft Office and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals. EXPERIENCE

DIRECT CARE WORKER, Flint, MI

Flat Rock INC, September 2022-Present

Swept floors and sanitized surfaces to support activities of daily living.Transported patients to medical appointments.Reported concerns to nurse supervisor to promote optimal care.Developed strong and trusting rapport with patients to facilitate smooth, quality care.

BUSINESS OWNER, Flint, Michigan

Stars Reliable Care LLC, May 2022-Present

• Set and implemented strategic goals and initiatives to align company with mission, values, and vision.

• Maintained accurate payroll records and submitted data to accounting department for processing.

• Trained employees in job-specific tasks for clients.

• Provided efficient and courteous service to customers at all times.

• Assisted with new hire orientation and employee training.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Worked with accounting department to prepare manual paychecks for employees.

• Used payroll software to input payroll data and prepare checks.

• Completed time sheets showing employees' arrival and departure times.

• Updated payroll records by entering changes in exemptions, insurance coverage and savings deductions.

• Answered employee questions related to payroll to quickly resolve issues.

• Prepared reports by compiling summaries of earnings, taxes and deductions. SUPERVISOR TRAINEE, Flint, MI

Dedicare Solutions, March 2021-Present

Developed staff teams and delegated various tasks to workers.Tracked company inventory and replenished supplies when necessary.Scheduled preventive maintenance and repairs for company equipment.Ordered material supplies, verified delivery accuracy and transported items to designated locations.Managed employee schedules, handled workflows and evaluated workloads and resources.

STUDENT, MI

American Intercontinental University, July 2018-September 2021 Balanced school with extracurricular activities and built social connections for personal and professional growth.Followed school schedules and policies to promote safety and learning.Maintained schedule of class assignments to meet deadlines.Learned new methods, processes and procedures for research and writing.Used student resources and asked professors, assistants, dean and other leaders for support.Coordinated successful student organization events and activities.

• Remained engaged and focused during lectures, processing various components of instruction.

• Modeled self-discipline by properly managing and allocating time.

• Met academic expectations by displaying values of teamwork and unity in collaborative learning environment. EDUCATION

BACHELOR OF HEALTHCARE MANAGEMENT IN HEALTH ADMINISTRATION, Schaumburg, IL

American InterContinental University, January 2021 ASSOCIATE OF ARTS IN BUSINESS ADMINISTRATION AND MANAGEMENT, Schaumburg, IL

American InterContinental University, January 2019 SKILLS

Case Management Experience Medication Administration Administrative Support Specialist Database Management Transportation Healthcare Health Services Care Plan Management Client Documentation Compassionate Client Care Client Safety And First Aid Knowledge Of State Regulations Behavior Redirection



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