OBJECTIVE

Seek a position as a Software QA Engineer / QA Analyst in a challenging environment with strong career growth.

PROFILE

Over 9 years of experience in Software Quality Assurance.

Excellent knowledge of software development life cycle (SDLC), Capability Maturity Model (CMM), Rational Unified Process (RUP) and IEEE Methodologies.

Proficiency in Automation Test Tools

Experience in Selenium WebDriver using Core Java.

Experience in designing the Java Frameworks like TestNG

Experience in designing the automation frameworks like Data-driven and Modular

Driven using Page Object Model.

Good Knowledge in HTML and XML

Hands-on-Experience in performing cross browser testing using TestNG and Grid.

Experience in Build Automation Tools like Maven and Continuous Integration Tools like Jenkins.

Experience in Storing the Code in Github.

Experienced in developing Test strategies, Test plans and Test scripts based on review of technical specifications and requirement specifications

Extensive Knowledge in writing Test Scripts

Extensively involved in White Box testing and Functional Testing.

Expertise in all phases of testing for client/server and Web applications

Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression

Good knowledge of Agile software methodology.

Good Formatting and Documenting skills.

Aptitude for analyzing, testing, identifying problems and creating solutions.

Capable of rapidly learning new technologies, process, procedures and applying them to projects.

Self-motivated team player who is always willing to take on additional duties.

Superior analytical, troubleshooting, communication and presentation skills

SKILLS

Operating Systems Windows 95/98/NT/2000/XP/VISTA, UNIX/LINUX, SOLARIS

Programming

Languages Core Java, Delphi, Visual C++, C, Visual Basic, PL/SQLLISP, Perl, HTML

Scripting Java Script, VB Scripting, Shell scripting and TSL (Test Script Language)

Languages

Databases ORACLE, SQL Server, SQL Plus, TOAD, Borland Paradox, MS Access, SYBASE

Other Tools JMeter, Maven,Jenkins, Github,Rational Suite TestStudio 5.0/5.02/6.0 (Rational Test Manager, Rational Robot, Clear Quest & Clear case),, Testrail, Browser stack, Test Manager, Fogbugz, MS Visual Studio,Cucumber, BugNet, BugTracker and Jenkins

Automation Tools Selenium Webdriver,UFT, WinRunner, LoadRunner, JMeter

Defect Tracking/ Jira, Bugzilla, Quality Center, MS Team Foundation, Serena Team Track

Managemet Tools

Rest Sevices Rest Assured API, PostMan

EXPERIENCE

QA Analyst – Wipro

T-Mobile USA Remote February 2022 - Current

Environment: SQL SERVER 2012, MS Outlook, MS Office 2013, Tricentis qTEST – 11.3.02, JIRA PACT,JIRA Align,Unix, Winscp, Teradata Version 16.0, Oracle sql developer 22.2.1, MS Excel, Control-M Version 9, Aptitude server,Putty,Notepad ++ v8.4.6, TOSCA Commander – 14.2 P3,Citrix Gateway,Microsoft MFA Authentication, Microsoft Teams, Webex.SLACK, Icloud, Snow Flake, Windows Network drive, Windows 10 Enterprise, MS outlook 365, One drive

Worked as a QA Analyst and tested Financial Revenue Recognition RevAP applications end to end .

Designed test cases for functional and Regresssion Testing .

Used tools like Control-M to process the Batch jobs and verify the Test data backend and post the job status in the channel to communicate to the stakeholders and developers in case of errors.

Creation of test Data, test design and test execution suite as per test plan, create and report and link to defects in JIRA .

Analyzed business and system requirements, managed development of specifications to create and execute detailed test plans, and verify bug fixes.

Designed and executed SQL-queries for database and backend testing using SQL Server

Performed data analysis, testing and validation using SQL queries and data-driven testing methodologies to create reusable tests that leverage source to target validation

Entered and queried defects in defect tracking database and generate test cases providing meaningful acceptance criteria in tracking database as necessary

Experience with database querying tools, ie. SQL Server Management Studio.

Worked on different projects helping the client to complete the testing of the RevAP application successfully and timely manner and communicating clearly any defect encountered.

Participated in the project meetings and weekly status meeting giving the proper updates on the projects assigned.

Setup RevAP testing in a new environment and performed the necessary Sanitory Testing.

Attending several Training sessions necessary to get a better understanding of the application from the developers and Senior Analysts who worked on the application before.

Comm

QA Analyst – Aon Integramark, Alpharetta GA January 2019 - January 2022

Environment: C#.NET, SQL SERVER 2012, Browser stack, MS Outlook, IE 10, MS Office 2013, TFS, AS 400, MS Excel, Cucumber.

Worked as a QA Analyst and tested Financial applications end to end .

Designed test cases for functional and Regresssion Testing .

Used tools like AS 400 to query for the test data to be tested on the online customer care and in house apps.

Creation of test Data, test execution as per test plan like browser compatibility using browser stack, defect reporting using defect retesting, integration, functionality and load testing.

Analyzed business and system requirements, managed development of specifications to create and execute detailed test plans, and verify bug fixes.

Designed and executed SQL-queries for database and backend testing using SQL Server

Performed data analysis, testing and validation using SQL queries and data-driven testing methodologies to create reusable tests that leverage source to target validation

Entered and queried defects in defect tracking database and generate test cases providing meaningful acceptance criteria in tracking database as necessary

Experience with database querying tools, ie. SQL Server Management Studio.

Mobile optimization testing .

Call center application interface testing.

Executed Call center IVR testing for different Client applications.

UAT tested the application.

Well versed with CMMI process and followed extensively in the projects

Direct hands on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.

Experience with test design tools like PICT or equivalent orthogonal based tools.

Did EMV testing on the payment transactions with the credit cards.

Experience in RESTFULL web service Testing using Rest Assured framework java

Database Test Engineer – Hexaware Technologies, Atlanta GA January 2016 – April 2018

Environment: C#.NET, SQL SERVER 2012, Browser stack, MS Outlook, IE 10, MS Office 2013, DOORS, ALM, SELENIUM, UNIX, Cucumber

Worked as a QA Analyst and tested Financial applications end to end using Selenium Automation tool.

Designed test cases for functional and Regresssion Testing incudling Change Requests and uploaded the test cases to ALM.

Performed compatibility testing on various browsers and operating systems to ensure excellent user acceptance by using Browser Stack.

Creation of test Data, Test execution as per test plan like browser compatibility using browser stack, defect reporting using defect retesting, integration, functionality and load testing.

Developed and executed automation scripts in Java.

Analyzed business and system requirements, managed development of specifications to create and execute detailed test plans, and verify bug fixes.

Designed and executed SQL-queries for database and backend testing using SQL Server

Experience in Designing and executing the automation scripts using Selenium-WebDriver.

Wrote SQL scripts to validate data accuracy and consistency in the database tables.

Performed data analysis, testing and validation using SQL queries and data-driven testing methodologies to create reusable tests that leverage source to target validation

Using Scrum, Kanban and other Agile/Lean methodologies to communicated with different teams & projects

Entered and queried defects in defect tracking database and generate test cases providing meaningful acceptance criteria in tracking database as necessary

Deep understanding of Relational Databases; Highly efficient knowledge of SQL

Understanding of Agile development environments, specifically Scrum and Kanban

Experience with database querying tools, ie. SQL Server Management Studio.

Sr. QA Engineer - Comforce, Alpharetta GA March 2013 – December 2015

Tillster (Formerly SnapFinger)

Worked as a Sr. QA Engineer on Tillster’s Menu Builder and several other customer facing websites.

Environment: C#.NET, MS SQL SERVER 2012, Share point, MS Outlook, IE 11, TFS, MS office 2013,Fogbugz, Testrail, Test Manager, VMWare, Agile - SCRUM Methodology, Jing, BrowserStack, SOAPUI, Selenium

Performed Functional and regression testing on the Menu Builder and Snapfinger’s Web and Mobile applications

Designed test plans and defined test cases for functional, Regression, Integration, System and UAT testing.

Experience with writing and executing positive and negative test cases using Test Manager.

Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.

Analyzed business and system requirements, managed development of specifications to create and execute detailed test plans, and verify bug fixes.

Used TFS for repository, reporting and tracking bugs, and providing updates on resolved bugs for the current Sprint.

Involved in Cross browser testing to check the browser compatibility on multiple browsers. (used browser stack tool)

Designed and executed SQL-queries for database and backend testing using SQL Server

Executed SQL queries, joins and stored procedures.

Tested the POS integrations of the application in the Customer’s configurations.

Used Jing to capture the Screen Shots and the videos of the bugs that were discovered during the application testing.

Performed Mobile testing and Cross browser testing using BrowserStack

Tested webservices, XML, WSDL using SOAPUI tool. Modified end points when we worked on different servers and different versions of Web Services.

Tested WebServices, providing required input data to request XML and validated response XML

Implemented Jira Kanban Board.

Experience in Designing and executing the automation scripts using Selenium -WebDriver.

Experience in testing the Call center IVR interface of the application.

Well versed with CMMI process and followed extensively in the projects

Direct hands on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.

Experience with test design tools like PICT or equivalent orthogonal based tools.

Sr. SME Amdocs SI Testing @ T-Mobile USA (Atlanta) June 2011 – Dec 2012

Worked as Sr.SME on T-Mobile’s Wireless Customer facing web application accessed by potential customers. T-Mobile is one of the nation's leading wireless service providers

Environment: Java, ORACLE, TOAD, Share point, MS Outlook, IE 8, JIRA Bug Tracker,Putty, MS office 2010,

HP ALM and Quality Center 11.0, MS office Communicator, MS Live Meeting, RSA SecurID Token,

Adobe Flash Platform, AGILE SCRUM Methodology, BPT Testing, Ecommerce.

Performed Functional and regression testing on the Customer Service Management Applications..

Designed test plans and defined cases for functional, integration system, and user acceptance testing.

Experience with writing and executing positive and negative test cases.

Analyzed application, system, and security errors.

Escalated issues to developers and verified fixes.

Analyzed business and system requirements, managed development of specifications to create and execute detailed test plans, and verify bug fixes.

Used Quality Center for repository, reporting and tracking bugs, and providing updates on resolved bugs in the Current Sprint.

Developed and executed SQL-queries for database and backend testing using Oracle toad

Performed manual testing on Security Features that consisted of Super Users, Internal and External Users.

Participated in Walk through and Defect report meetings periodically and presented progress updates.

Interacted with business team members, developers, system engineers, and testing teams to identify applications defects

Worked with Amdocs based product; Ensemble.

Performed mobile end to end testing.

UAT tested the application.

Implementation QA Analyst – Essential Resources (Atlanta) April 2010- October 2010

Tsys Loyalty

Environment: Java, ORACLE, TOAD, Share point, Lotus Notes, IE 7, Firefox3.6.6, JIRA Bug Tracker,Putty, MS office 2010, UFT, Ecommerce.

Total System Services, Inc. provides electronic payment processing and related services to financial and nonfinancial institutions. The company’s services include processing consumer, retail, commercial, and government services, as well as stored value and debit cards. In addition, the company provides customer retention programs, such as loyalty programs and bonus rewards. TSYS Loyalty provides technology-based loyalty marketing solutions for the financial services and retail industries, delivering a full range of tools to make loyalty more rewarding. With offerings from loyalty processing, program design and analysis to marketing, rewards fulfillment and member services, their solutions build and sustain long-term customer loyalty and are proven to achieve positive, measurable financial results.

Analyzed and tested the configurations, branding and catalogs for customer’s rewards website

Collaborated with team members and customers to create Business/Functional requirements that were accurate and feasible.

Analyzed and tested the configurations, branding and catalogs for customer’s rewards website

Collaborated with team members and customers to create Business/Functional requirements that were accurate and feasible.

Reviewed Business/Functional requirements for accuracy.

Performed Functional and regression testing on the Customer Reward websites.

Designed test plans and defined cases for functional, integration system, and user acceptance testing.

Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.

Analyzed business and system requirements, managed development of specifications to create and execute detailed test plans, and verify bug fixes.

Functional and Cross Browser Testing of Defined Browser Stack of the site experience.

Used Jira for repository, reporting and tracking bugs, and providing updates on resolved bugs.

Experience testing TSYS Loyalty’s web-based ecommerce applications that include interactions with backend systems including API calls, databases and/or billing systems.

Developed and executed SQL-queries for database and backend testing. using Oracle toad

Attended weekly defect report meetings and presented progress updates.

Interacted with business team members, developers, system engineers, and testing teams to identify applications defects

Configured test environment and assure test data, schedule automated/manual tests. Approve results documentation and tracking systems updates.

Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports. Tested server and Web Portal.

Tested several module functionalities on the TSYS Loyalty’s Member Experience application including Travel module.

Trained the new hires.

Senior QA Analyst – Visix Inc. (Norcross GA) September 2008 –September 2009

Visix provides a suite of software applications that allow users to create, import and manage their visual communications from anywhere and to deliver those messages to virtually any endpoint. Worked on the Axis TV, Content Server, Channel Player and Interactive Meeting Minder.

Environment: ASP.NET, SQL Server 2007, C#, Web services, IIS, MS Outlook. Adobe Acrobat, WebEx, EMS (Event Management Systems), MS Exchange Server 2003 and MS Exchange server 2007,MS Virtual PC, VMware, IE 2007, Windows XP, MS office 2007, UFT, Quality Center, MS Visio, Vista, Bugzilla, SoapUI

Analyzed requirements designed and executed the Test cases and Test Plans for the project, analyzed the results, and logged the defects or issues into the Defect Tracking System.

Performed functional and regression testing based on the Test Case documents.

Performed application testing, integration testing, usability testing, smoke testing, acceptance testing and regression testing on the Content Server and Channel Player application.

Participated in Net Meetings and Conferences.

Performed Web based Testing and Web Service Testing on Content Server application.

Developed test harness for Web Services by means of SoapUI.

Worked as a team member and as well as independently.

Created weekly bug and test case status reports to track progress of project.

Communicated the status of the defects or issues to the developers and the Team Lead and closed the defect once it is fixed and retested.

Performed Backend testing using SQL queries to check if relevant user information is populated in the corresponding Tables.

Designed and executed SQL queries to retrieve data from relational databases.

Created Test data spreadsheet in excel to be used while testing, covering different test scenarios..

Checked log files in the backend for defect analysis.

Created and executed test plans by product, feature and bug or enhancement.

Provided feedback to Development via defect tracking system.

Designed and documented release notes for each release made by the Company.

Setup and maintain sandboxes for QA.

Created VM machine and tested the application on it after installing it.

Suggested QA tools and methods.

Lead focus groups with customers and resellers in order to determine usability

Created automated scripts using Quickest Pro 10.0 automation tool, for testing company’s applications.

Inserted Checkpoints (Standard, Bitmap, Text, Text Area, Image) using QTP .

Analyzed the application in order to identify the test cases and the business process that need to be automated using QTP

Initiated and maintained automation framework.

Executed automated tests in appropriate test regions in support of integration, functional, and regression testing using Quick Test Professional 10.0.

Created QTP scripts with Local and Shared Object repositories and maintained them in Object Repository Manager.

Created Scripts using custom VB script functions by creating external function library.

Created Object Repositories and Function Libraries as part of automating the application.

Tested the KIOSK and desktop implementation of the Interactive MeetingMinder . This software application was used on PioneerPOS and Advantech panelPCs, capable of supporting Windows XP Professional and Vista.

Tested the website applications that utilized Flash.

QA Consultant – Insight Global, Inc. (Norcross GA) June 2007 – July 2008

Check Free/ FISERV

Check Free is a provider of financial electronic commerce services and products.

From powering electronic billing and payment, to automating financial transactions,to streamlining regulatory reporting tasks. Worked on three different interfaces of Phone Charge-PCI; IVR, Web and CSR-Web.

Environment: UNIX-Solaris, JAVA, C,PERL, MS-WORD,CITRIX,MS-EXCEL,LOTUS NOTES, MS IE Outlook, SerenaTeamTrack, SharePoint, Visual Source Safe.,SYBASE, SQL Plus, TOAD, ORACLE, TestComplete

Analyzed requirements designed and executed the Test cases and Test Plans for the project, analyzed the results, and logged the defects or issues into the Serena Team Track.

Performed functional and regression testing based on the Test Case documents.

Performed application testing, integration testing, usability testing, smoke testing, acceptance testing and regression testing on the Phone Charge application.

Participated in Net Meetings and Conferences.

Experience testing Check Free’s several web-based ecommerce applications that include interactions with backend systems including API calls, databases and/or billing systems.

Performed Web based Testing including Security Testing (Identifying Cross-site vulnerabilities) and Web Service Testing on Check Frees’ publicly facing websites.

Developed test harness for Web Services by means of SoapUI.

Worked as a team member and as well as independently.

Analyzed the Emergency Payments Remittance Reports which are in XML format and designed the Test Case Document to:

Verify that Report was generated as per the spec mentioned in the Use Case Document.

Verify if that Report had valid data from the database.

Verify if that Report was FTP’d to the Client successfully.

Create weekly bug and test case status reports to track progress of project.

Communicated the status of the defects or issues to the developers and the Team Lead and closed the defect once it is fixed and retested.

Encrypted and masked the data that is displayed in the log files and later decrypted it in order to maintain PCI Compliance.

Performed Backend testing using SQL queries to check if relevant user information is populated in the corresponding Tables.

Designed and executed SQL queries to retrieve data from relational databases.

Created Test data spreadsheet in excel to be used while testing, covering different test scenarios..

Checking log files in the backend for defect analysis.

Created Team Tracks or defects with the clear description of the defect including the steps to reproduce the defect which would help the developers in analyzing the defect.

Knowledge of creating Team Track reports for the entire project.

Performed the functional testing of Financial Settlement and Clearing applications including ACH (Automated Clearing House) bank transactions.

Experience testing Check Free’s IVR based ecommerce applications.

EDUCATION

BS (Computer Science), University of North Florida, Jacksonville, FL - Magna cum laude, Deans List, Golden Key National Honor Society

BS (Mathematics.), Osmania University, INDIA

Advanced Technology Study in Systems Management, NIIT, INDIA

Projects Volunteered

Sr. QA Engineer – Atlanta, GA September 2014 – December 2015

Volunteered to work on online projects on Utest.com and stayed abreast with the latest technological trends.

Attended Training courses in Webservice Tesing using SOAPUI, Test Automation using HP QTP/UFT Selenium, HP ALM and Quality Center 11.0 and Business Process Testing, Agile Testing Tools; Jira and Team Foundation Server (TFS) 2012.

Healthcare Registration Assistant – Atlanta, GA April 2017 – Current

Volunteering at Emory Hospital to assist the Radiology department in the registration of patients.

Contact this candidate