Karen Gonzalez
**** ****** ******, **** ***, Upper Darby, PA 19082
610-***-**** ************@*****.***
Overview
A Highly motivated administrative professional with a verifiable record of accomplishment spanning fifteen years. Highly creative, recognized as a results oriented and solution focused individual. Areas of strength include:
Office Management * Non-Profit Board Liaison *HRIS Systems *Quality Assurance HR Policies and Procedures * Research Recruitment * Benefits Administration Meeting and Event Planning * Case Management and scheduling * Microsoft Office Suite * Adobe Acrobat
Education
Bachelor of Arts Degree in American Social Studies
University of Sussex, Brighton, United Kingdom
Masters in Special Education with certification - fall participant
Eastern University, St.David’s, PA, USA.
Experience
Upper Darby School District,- Transportation Department, Upper Darby, PA
June 2022 - present Secretary
Responsible for the input of payroll data for the department (of over 100 employees) including time and attendance. Triage incoming phone calls to the department. Assist transportation and dispatch staff as needed. Onboarding of new employees to the department. Procurement and tracking of departmental supplies.
Upper Darby High School, Upper Darby, PA
October 2021- June 2022 Hall Monitor
Monitors observe for behavior contrary to good order on school property. Keep students moving to their classes and to check bathrooms to help deter prohibitive activities. Assist other staff as required.
O’Shea Agencies ( an AIL Company), Philadelphia, PA
2021-present Insurance Agent
Licensed to sell in the state of Pennsylvania. Follow up on leads and referrals. Gives presentations on no cost benefits such as Child Safety Kit and the Free Will Kit as well as various life insurance products.
Paul Gonzalez, Upper Darby, PA
2013-2020 Personal Assistant
Provided support for disabled adult and a minor with everyday living needs,Provided case management services as needed such as medical transportation and financial resources.Scheduled medical appointments and accompanied them.
Women Against Abuse, Philadelphia, PA
Nonprofit with over 100 employees providing services to those affected by intimate partner violence.
2005-2013 Human Resources Associate/Assistant
2002-2005 Office Manager/ Program Secretary
1998 - 2002 Court Advocate/Paralegal
All aspects of new hire processing, bi-weekly payroll administration, benefits administration, liaison to Board of Directors, Reporting for all payroll and HR functions, Employee relations and management support on various HR policies and procedures. Office management including vendor solicitation and selection, meeting and event planning.
Accomplishments
● Successfully transitioned 403(b) pension plans including software implementation, reporting and day to day administration.
● Migrated and implemented payroll, HRIS and portal administration with ADP Workforce Now. ● Streamlined reporting for contracts, quality assurance, funder compliance, employee relations and management support,
● Implemented and designed electronic capabilities for internal Human Resource functions.
References and clearances given upon request.