Barbara Caston

***** ********* ***** ********** ** 40229 P 616-***-**** E ad4zg3@r.postjobfree.com

SUMMARY

Working in Administrative field performs variety of clerical functions including typing, data entry, and scanning, copying and full support of receptionist area. And follow all company policies and procedures.

Administrative Assistant GrabbyYas LLC – 2/20- Current (temporary)

Maintains a facility bookkeeping system to account for all funds

• Analyze and resolve customer issues

• Operate company telephone switchboard

• Manage all order processing

• Issue customer invoices and order confirmations

• Handle delinquent accounts

Administrative Assistant Dismas Charities – 3/17 – 1/20

Summary: The Administrative Assistant is responsible for all word processing, record-keeping coordination, bookkeeping, billing, correspondence, filing, typing and supply ordering for the facility.

Essential Duties and Responsibilities:

Maintains a facility bookkeeping system to account for all funds.

Coordinates all referral, admission and discharge functions for participants assigned to the program.

Responsible for coordinating and maintaining accurate participants records, reports and statistics schedules.

Responsible for accurate & timely submittal for monthly billing. Responsible for assisting with subsistence collection.

Responsible for all word processing and typing.

Responsible for daily phone coverage functions.

Responsible for all incoming and outgoing mail.

Responsible for ordering and maintaining all office supplies and equipment.

Responsible for the management of all forms.

Maintain cooperative and effective liaison activities with the program staff, with supervising authorities, other agencies and community groups.

Responsible for communicating all relevant information to supervisory staff, in regard to participants, facility and agency.

EXPERIENCE

Receptionist/Administrator Garrett Stotz Company KY 3/2016 – 11/16

Issue certificate, handle switchboard

• Daily deposit, mail

• Answering all email, manage all incoming mail

• Monitor and attach claims, updating commercial certificate

• Monthly Renewal

Receptionist/Administrator Brown & Brown KY 1/2013-2/2016

Issue certificate, handle switchboard

• Manage all updates of owner daily calendar, manage all travel plans

• Answering phones, email, manage all incoming mail,

• Manage daily/monthly expensive

• Monthly Renewal

Humana, Louisville KY 9/2012-1/2013

• Handle Enrollment/Disenrollment

• Understanding terms/codes of medical billing

• handling irate caller, problem solving

Records Management, Warner Norcross & Judd, Grand Rapids, MI 1/2009 – 8/2012

• Deliver all requested files

• Create all new files

• Handle confidential consoles

• Manage all adjustment memos & edits

• Administer release files

• Oversee all new and old wills

• Assist in Library maintenance

• Scan department files in and out of barcode system

Customer Service, Century Hardware, Grand Rapids, MI 7/2006-12/2008

• Analyze and resolve customer issues

• Operate company telephone switchboard

• Manage all order processing

• Issue customer invoices and order confirmations

• Handle delinquent accounts

• Maintain monthly inventory statement

• Collaborate with purchasing department to ensure accurate inventory

• Schedule product delivery

• Record client records and retain filing system

Customer Service, Fold-a-Cover, Grand Rapids, MI 6/2004-7/2006

• Daily ASN tracking

• Order Processing

• Issue resolution

• Inventory Management

• Support engineering department

Customer Service, Keeler Brass, Grand Rapids, MI 2/2000-6/2004

• Order Processing and Invoicing

• Maintain contact with delinquent accounts

• Resolve customer concerns

Customer Service Call Center Supervisor, Guardsman Products, Grand Rapids, MI 11/1996-2/2000

• Responsible for over 24 CSR’s

• Handled phone calls

• Training employees on over 300 warranties

• Manage accounts

TECHNOLOGY SKILLS

Proficient in Microsoft Office (Outlook, Excel, Word), MAC, Windows, MS Word, AS400

Experience using office equipment; copier, fax, postage machine, telephone switchboard

Contact this candidate