ANDREA ZEMEL

ad4zfg@r.postjobfree.com - Linked-In profile 480-***-**** Scottsdale, AZ

Summary

A seasoned professional with over 27 years of experience, I am passionate about providing the best environment and culture that inspires and motivates all employees to grow and thrive in today's fast-paced, environments. I’ve been directly responsible for enhancing employee's journeys by executing such key human resources functions as training, planning, development, employee relations, engagement, career pathing, recruiting, labor relations, compensation and benefits management.

Skills

• Bilingual/Spanish

• Drive a sustainable HR Dept

• Build strong business relationships

• Multi-State Experience (AZ, CA, CO, NY, FL,VA)

• Develop and implement employee relations

programs as well as HRIS systems.

• Develop and implement service training programs.

• Develop and implement onboarding training

• Ability to influence, gain cooperation and build relationships throughout an organization.

• Possess strong coaching, counseling and conflict resolutions skills.

• Task-Force for pre-opening Hotel/Spa

• Pre-Opening of HR departments

• People Management

• Change Management

• Charismatic Leader

• Labor Relations

• Human Resources Administration

• Verbal and Written Communication

• Recruiting and Staffing

• Microsoft Word

• Microsoft Office/SharePoint/Excel/PowerPoint

• Human Resource Information Systems - Insperity,

Oracle, PeopleSoft, ADP, Hilton OnQ and Taleo

• ATS (Applicant Tracking System) CareerPlug,

Oracle, Taleo

Experience

Trilogy Spa Holdings, LLC Phoenix, AZ

People & Culture Director – Luxury Spa

Management Company

10/2017 – 01/2024

• Developed policies and procedures to ensure compliance with corporate standards.

• Developed and conduct training programs for new and existing employees.

• Developed employee orientation and training programs for new hires.

• Collaborate with senior leadership to set long-term objectives for the company.

• Supervise HR Department employees by directing activities and monitoring performance.

• Devise and execute employee development, performance oversight, compensation and benefits programs.

• Ensured compliance with labor laws, regulations and corporate policies and procedures.

• Coordinated staff training programs and workshops.

• Work with HR department to devise and update policies as needed for corporate accountability and workplace health.

• Manage employee relations issues such as grievances, disciplinary action, complaints and terminations.

Associated Insurance Adjusters Group,

LLC Scottsdale, AZ

Director Human Resources

03/2013 - 10/2017

The Boulders Resort & Spa Carefree, AZ

Assistant Director of Human Resources

09/2012 - 03/2013

Tempe Mission Palms Hotel Tempe, AZ

Director of Human Resources

01/2010 - 09/2012

Royal Palms Resort and Spa Phoenix, AZ

Associate Director of Human Resources

01/2002 - 12/2009

My Accomplishments

• Cornell University course completion – HR Analytics – Valuing HR initiatives – Strategic Talent analytics – Applied Predictive Analytics.

• ISPA Conference – (International Spa Association) - Panelist – Talent Strategies in the Age of the Great Resignation – May 2022.

• ISPA – Pulse Magazine – Case Study and sought out as an HR Industry professional.

• Arizona’s Hospitality Human Resources Association, Member Since 2003.

• President, 2007

• Vice-President, 2006

• Secretary 2004-2005

Education

• California State University at Northridge – Child Psychology

• Universidad Gabriela Mistral, Chile South America – Bachelor’s degree

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