Customer Service Call Center

Juanita D Koestler

*** ******** ******

Mount Pocono, PA 18344

Phone: 570-***-****

Email: ********.*******@*****.***

Objective:

To obtain a position for utilizing my skills, experience, and excellent work ethics with an

employer who expects and rewards exemplary work.

Skills:

*Customer service skills *Communication skills

*Mentoring Skills *Retail Experience

*Point-of-Sale Operation *Organizational Skills

Experience:

Results Customer Solutions

Fort Lauderdale, FL

Call Center Representative

*Work from Home

*Answered inbound calls and resolved issues

*Greeted customers with a warm experience

*Assisted individuals with issues with their health insurance issues

Maximus Inc.

Harrisburg, PA

Customer Service Representative

*Work from Home

*Schedule appointments for the New York State Corona Virus Hotline

* Assisted individuals with receiving Covid-19 vaccination

*Greeted customer with a warm deposition

*Answered inbound calls and resolved issues

The RedCo Group

Stroudsburg, PA

Certified Peer Specialist

*Empowered clients to set and achieve recovery goals

*Assisted clients in job searching, filling out applications and interview preparations

*Taught and monitored clients, ability to perform daily living tasks

Education and Training

Pennsylvania Department of Education, Harrisburg, PA

High School Diploma/GED

Contact this candidate