Fazeeda Khan

London ON

ad4zdu@r.postjobfree.com

647-***-****

To seek an environment that will enable me to apply my skill and attributes acquired through previous work experience; consistent approachable customer service and full range of office support.

PROEFESSIONAL EXPERIENCE

Paws In The Six

Manager

June 2019 Jan 2024

Handling,the daily functions of the store, organizing the tools the activities and preparation for the day. Always ready to greet customers and fur babies, escalate situations,problem solving, set up marketing events, and also utilized my grooming skills for those booked fur babies.

Hudson Bay Company

Counter Manager

May 2018 April 2019

Responsible for all duties tie in to the counter manager role

•Managing the daily, weekly, monthly and yearly sales; implementing creative marketing tools to drive sale; Highly sales driven with an enthusiastic personality and strong people skills. Dependable, reliable and punctual. Overlook inventory counts.

•Providing excellent customer service with a strong problem solving skills.

Hairstylist

Great Clips Salon May 2016 Feb 2018

•Provided excellent customer services, confidently cut all hair texture for adults and children.

•Perform special H-lites; hair color; perms; special updos for weddings and special occasions.

•Built a strong clientele base and maintained a strong rapport with repeated client; along with a strong focus of retail targeted sales.

Call Center /Administrative Assistant

Financial Freedom / CMCL Jan 2009 - Apr 2010

•Booked appointment for financial Advisors to present our products and services to clients.

•Maintained consistently daily and weekly quotas of about (6-8) appointment booked.

•Updating CRM system; whiles making outbound calls from the customer’s profile.

•Retained leads; after the appointment are kept; monitor the daily and weekly calendar, confirming booked and cancelled appoinments.

•Reporting to the CEO and the underwriting team on daily basis.

EDUCATION

Collection Office

Captial One

July 2004 - 2006 total Credit Recovery

•Collection/ Recovery for delinquent accounts for Captial One Master Card

•Responsible for both outbound and inbound calls; to be able to arrange proper payment settlement with customers to bring their accounts in good standing.

Managed the customer profile by updating their personal information on regular basis.

Diploma-Hair Styling

Marca Hair College June 2009 Mar 2010

D1iploma- Business Accounting & Computer Application

Durham Business College November 2003 April 2004

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