Customer Service Front Desk
Resume:
Deborah Oseghale
Dallas, TX *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Front Desk
Orangetheory Fitness - Dallas, TX
January 2024 to Present
Customer service/ front desk
Walmart Associate
Walmart - Dallas, TX
August 2023 to Present
Casher
Customer representative
Research Assistant
Alison - Remote
January 2019 to Present
rese
McDonalds Crew Member
Customer Sales - Dallas, TX
January 2020 to August 2023
Trying to relocate to Virginia
Customer Service Representative Associate
Walmart - Dallas, TX
January 2018 to August 2023
Relocating
Student Worker
Ross Pendergraft Library & Technology Center - Arkansas August 2019 to April 2023
• Assist with library patrons in borrowing library materials and using computers, photocopier, and prints.
• Assisting patrons with research, shelving library materials shelf rewarding.
• Maintaining a quiet, helpful, and friendly atmosphere.
• Work remotely with software
Caregiver
Highland home care - Dallas, TX
January 2020 to February 2023
Customer Care Representative/sales
Compass Group/Baztech food court - Tech, Arkansas, US January 2018 to December 2022
• Providing customers with information regarding food ingredients, Availability, and pricing.
• Assisting customers to pay for products.
• Casher.
Graduate assistant
Centre for Excellence
August 2018 to May 2021
• Handle tasks including preparation of Power Points for lecturing academic staffs and professors.
• Updating the website on new schedules.
• Dispatched academic books to faculty and staff.
• Post materials on Blackboard "on learning " and respond to staffs and faculty questions posed verbally and electronically.
• Helped with event planning, creating and distributing posters to Faculty and Staff.
• Helped with the implementation and assessment of assigned projects and programs.
• Assist with faculty research projects: engage in literature searches. Disaster Response Officer
Edo State Emergency Management Agency
January 2015 to December 2017
• Participates in disaster response activities and provide an assessment of the situations.
• Assists local communities and agencies to develop disaster assistance requests.
• Implements initial response on natural disasters, emergencies, and homeland security events.
• Collaborates with other departments to develop agency guidelines and materials for emergency response interventions.
• Assists in the proposal process, which may include proposal writing, editing and proofreading, preparation for submission, submission, following through the approval process, and assisting in start- up activities.
Customer Service Officer /medical collector
Health Centre Nigeria
February 2010 to December 2017
• Delivering high quality, culturally competent, comprehensive primary care, as well as supportive services such as health education, translation, and transportation that promote access to health care.
• Medical collector.
Environmental Services Intern /Customer care and sales representative Health Centre Nigeria - NG
May 2013 to November 2013
• Assisted with Environmental Database updates and project tracking
• Assisted with the technical review of the day-to-day supplemental environmental survey reports • Assisted with the development of an Environmental Services portal page
• Assisted with the development of a SPACE Green Team portal page.
• Assisted with the maintenance of the Go Green ERG portal page.
• Assisted with the follow up of the Environmental Compliance Audits
• Assisted with various Environmental Projects
Customer care and sales Representative
Micro Finance Bank Nigeria
January 2000 to December 2010
• Supply client with the relevant information on products and services in the bank
• Supervise all payments (debit or credit cards) in the bank.
• Review Cash accounts on daily basis
• Establishing an Exciting welcoming affair for prospective clients on entering the bank. Education
Certificate in National care giver certification as home health aid American care giver Association
July 2023 to June 2024
Certificate in Project Management
Pathstream - San Francisco, CA
November 2023 to February 2024
Information Technology diploma
Alison - Galway, NY
January 2023 to June 2023
Associate degree in Liberal art/science/Nursing
Arkansas Tech University - Tech, Arkansas, US
January 2021 to May 2023
Bachelor of Science in Environmental Management
Ambrose Alli University
2010 to 2014
Diploma in Psychology of Education in Psychology of Education Edo State College of Education
January 2007 to November 2009
School Certificate
Hope bay College
2000 to 2006
Skills
• Medical Collection (3 years)
• Emergency Management (4 years)
• Medical Billing (2 years)
• Environmental Services (5 years)
• Library Services (6 years)
• Event Planning (6 years)
• Teaching (7 years)
• Writing Skills (10+ years)
• Customer service
• Computer skills
• Data entry
• Cold calling
• Supervising experience
• Front desk
• Heavy lifting
• Research
• Customer service
• Leadership
• Teaching
• Conflict management
• Customer support
• Upselling
• Negotiation
• Windows
• Home & community care
• Home health
• Microsoft Office
• Office experience
• Organizational skills
• Microsoft Excel
• Senior care
• Communication skills
• Customer relationship management
• IT support
• Cold calling
• Outside sales
• Help desk
• Zendesk
• Sales
• Proofreading
• Technical support
• Inside sales
• Salesforce
• B2B sales
• Project management
• Proposal writing
• Hotel experience
• English
• Phone etiquette
Languages
• English - Fluent
Certifications and Licenses
CPR
May 2023 to September 2025
PCA( personal care Assistant)
July 2023 to Present
Guard Card
Driver's License
Additional Information
CNA
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