Marciale Sokoundjou Kamwa

Douala, Cameroon

002**-*********

kamwamarciale @gmail.com

French – English

CAREER GOAL

Having 10 years in the banking sector, my career plan is to reach the top and focus on providing quality service. Become an exemplary business leader after having served clients for several years, I have a fairly clear and well-defined vision of how to provide a service of quality for customer satisfaction and excellent performance.

SKILLS

Perfect mastery of the needs of customers and users.

Good preparation of sales projections and analysis of income statements and balance sheets to optimize the profitability of the company.

Knowledge of accounting tools, budget management and budget monitoring.

Knowledge of administrative and financial performance. TRAINING

BTS in accounting and business management

2019-2021

ISTAMA, Douala, Cameroon

Master I in English 2012

University of Yaoundé I, Cameroon

Bachelor's degree in bilingual letters

2011

Universe city of Yaoundé I, Cameroon

Baccalaureate A4 2008

Lycée de Bamendjou, Bafoussam, Cameroon

PROFESSIONAL EXPERIENCE

Head of Agency From 10 November 2021 to 11 May 2023 Crédit Populaire SA, Douala, C ameroun

Participate in defining the agency's commercial and budgetary objectives.

Monitor the commercial and budgetary performance of the agency, with the objective of ensuring its profitability.

Issue p ropositions on recruitment needs and additional investments linked to the development of the agency.

Supervise Agency meetings.

Listen to the local business community and events that may be important for Crédit Populaire and its customers.

Customer manager From 2018 to November 2021

Crédit Populaire SA, Douala, C ameroun

Monitoring business objectives.

Supervision and training of salespeople.

L authorize, control the opening and closing of accounts.

L e s monitoring doubtful debtors; Collect collateral and ensure it is obtained and retained.

Establishing the agency’s Jobs/Resources Production budget. Mobile Savings Manager From 2017 to 2018

Crédit populaire SA, Douala, Cameroon

Prepare and compile credit files, and issue an opinion on the risk.

Propose overdraft payments to management.

Supervise the activity of account managers.

Proceed with the subscription or renewal of term deposits or cash certificates.

Control customer account balances using published reports and/or applications provided for this purpose.

Cashier

De 2012 à 2017

Cré dit populaire SA, Douala, Cameroon

Reception and reception of customers.

Managing customer relationships by collecting and identifying their needs.

Advise, negotiate and conclude transfers.

Monitor the client's portfolio.

Entry of cash transactions and processing of various types of transfers. PERSONAL QUALITIES

Rigorous and dynamic.

Great ability to adapt and listen.

Initiative.

Control of the social climate.

Able to work under pressure and in a team.

INTERESTS AND HOBBIES

Sport.

Travel.

DIYs.

Discoveries.

Reading.

Contact this candidate