robync.chambers@Robyn gmail.com Upper Chambers Marlboro, MD +1-202-***-****
WORK HISTORY
Personal Shopper at Instacart
**/**** - ******* (4 years)
Understand the specific needs and requirements of clients Take telephonic orders of clients and cater to their needs accordingly Shop for specific items in large grocery stores
Deliver products to customer s home or business
Communicate directly with customers to ensure exceptional experience Select the correct products or assist purchaser in making product selections, based on customers needs and product
specifications
Keep records of purchases, sales, and requisitions Home Delivery Driver at PurFoods, LLC
09/2018 - 11/2019 (1 year)
Provided fully prepared home delivered meal solutions directly to seniors and patients recovering from post discharge and those managing a chronic condition within the Washington, DC metro area and beyond.
Safely operated company vehicle and loaded meals into company vehicle at designated cold storage facilities
Accurately and consistently recorded deliveries on electronic delivery application device
Consistently followed all food related sanitation procedures Provided excellent customer service to clients at all times and built a rapport amongst a diverse clientele to ensure future business
Established connections and relationships with potential customers Inspected, cleaned, and maintained equipment in a safe operating manner Reported any equipment failures and vehicle damage immediately to supervisors upon inspection in a timely manner
Compiled weekly sales reports for superiors making suggestions within the route
Strived to meet a daily sales goal
Cocktail Server at Decoy Lounge
06/2013 - 09/2018 (5 years)
Successfully and consistently sold between 1,000 2,000 per shift which ranked as a top seller amongst team.
Created a pleasant nightlife experience for guests in a past faced music venue
Worked with other servers to ensure all guests both in bar and VIP areas received an exceptional experience
Maintained cleanliness of stations and tables in assigned section as reserved spaces for large parties
Trained new cocktail servers with bar procedures and ensured new trainees were knowledgeable of menu and drink items
Made drink and menu recommendations and upsold guests on menu and wine items
Receptionist Financial Services Representative at Ourisman Chevrolet 10/2006 - 09/2007 (1 year)
Served as the initial contact person for all customers, staff, and visitors contacting the dealership, while operating the main switchboard.
Provided professional, courteous, and effective service to all who entered service department
Successfully interacted with staff members and customers who needed essential information on status of
vehicles being serviced
Served as liaison with other locations and departments regarding arising matters
Eagerly welcomed all who contacted the dealership, assisted the clients in determining the appropriate service,
scheduled appointments, and registered clients vehicles for service Other essential duties included copying, filing, updating bulletin boards and general monitoring of reception
area
Utilized advanced knowledge of computer keyboarding and filing, as required, while implementing strong
interpersonal communication skills and effective decision making capabilities
Performed verbal and written interaction with customers, staff members, and visitors in a service oriented
manner
Food and Beverage Server at Topolino s Fine Italian Restaurant 02/2002 - Current (22 years)
Successfully train new hires on practicing safe lifting techniques, follow company safety rules, knowing how to report a hazard, and following safe food handling procedures.
Serve as front line of customer service in restaurant establishment Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Eagerly answer questions, explain menu items and specials, and keep tables and dining areas clean and set for new diners Take orders and relay to kitchen and bar staff
Recommend wines which complement patrons meals
Provide quality service, emphasizing personal and attentive treatment Prepare and serve specialty foods at patrons tables Present bill to patrons and accept payments
Order and maintain inventory of wines and wine glassware Perform sensory evaluation of wines
Check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcoholic products EDUCATION
Graduated 1970
Valid State of Maryland Motor Vehicle License
Graduated 1970
Clean Driving Record
Graduated 1970
High School Diploma
Crossland Senior High School
Graduated 2001
SKILLS
Finger printing, 1 year
LANGUAGES
Spanish, Academic
SOCIAL NETWORKS
Facebook, https://ad4zck@r.postjobfree.com
Twitter, https://SilksWorlds update
Linkedin, https://www.linkedin.com/in/tom-smith-b0143b2b7/ ABOUT ME
I served in the military
I have a drivers license
I have management experience
I have a security clearance