RESHMA S. ALI

Email: ad4z9a@r.postjobfree.com Cell: 646-***-****

Seeking a challenging and rewarding position where I can employ my administrative Competencies of over 15 years to provide empathetic support to a wide range of customer service needs. Seeking to leverage my communication and problem solving Abilities to provide exceptional customer experiences and outcomes. Education

City University of New York -Lehman College

Bachelor's of Arts - Linguistics/Speech Pathology Minor -Early Childhood Education Proficiency with email platforms (Gmail & iCloud Mail, Zoom) knowledge of Google suite and Google workplace applications (MS Word, Google Docs, MAC OS, Excel )

Administrative Skills

Exceptional time management and impactful customer skills. Detail oriented with excellent point to point task completion, Prioritizing work flow and adherence to deadlines. Dynamic abilities to accelerate project timeline and streamline systems.

Superior Customer/Client relations and phone etiquette. Professional representation and great first impressions to increase customer trust and loyalty. Proactive and patient listening skills; with the ability to problem solve while providing positive experience and relatable feedback to customer/client. Excellent communication skills: written and oral along with collaboration and team building proficiency.

Administrative Experience -

Titles Held over a 15 year period to Current year 2024 Supplemental Instruction Support Position Jersey City Charter School New Jersey 2024

Academic Advisor Hudson Community College, New Jersey 2017

Receptionist\Office Manager 13th floor Associates Law Suite, New York 2003

Tutor Coordinator Bronx Community College, Bronx, NewYork 2000