Cheryl Howard

Charlotte, NC ***** I 704-***-****

ad4z95@r.postjobfree.com www.linkedin.com/in/cheryl-howard-scrummaster

Houston Independent School District- Houston, TX- August 2023- Present Project Manager/ Scrum Master

Develop and implement project management methodologies and best practices.

Manage stakeholders and provide updates as necessary.

Partner with the Human Capital team to pull data from dashboards for analysis.

Engaging internal stakeholders, driving accountability for milestone dates, and reporting concerns to the project team.

Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives.

Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations.

Collaborate and consult with team leaders in developing project plans, policies and procedures.

Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business.

Monitor and control projects/programs to remain aligned with strategic business initiatives.

Identify areas for improvement and implement changes for future projects.

Assist with initiatives for hiring leadership for the entire district using Talent Management Cycles and rigorous processes.

Implement risk mitigation strategies.

Leverage project management tools and methodologies to streamline processes, improve efficiency and drive continuous improvement within the team.

Develop a comprehensive understanding of the organization's strategic objectives and work collaboratively with the team to align project goals with the overall vision.

Define project scopes, objectives and deliverables in collaboration with stakeholders and senior management.

Develop and implement project plans, including timelines, milestones, and resource allocation, to ensure successful execution.

Foster a collaborative team environment, knowledge sharing and cross-functional problem-solving.

Charlotte Mecklenburg Schools- Charlotte, NC- February 2008- August 2023 Data Manager/Project Manager/Scrum Master

Lead the team through the implementation of Scrum transformation.

Provide adequate training and coaching to facilitate a smooth transition.

Ensure compliance with industry and internal standards.

Lead the design and implementation of new technology.

Lead Cross Functional team to strategize, plan, and execute a variety of programs, services and initiatives.

Collaborate with stakeholders to align technology decisions with business goals.

Recommend process, product, or service improvements.

Foster a culture of continuous improvement.

Encourage team members to identify and address challenges.

Develop new content delivery methods, including online portals.

Stay abreast of industry trends and leverage innovative solutions to enhance content delivery.

Facilitate team ceremonies (sprint planning, daily stand-ups, etc.).

Utilize project management tools and methodologies.

Communicate effectively with stakeholders and address issues promptly.

Develop reports and executive presentations.

Collaborate with external vendors and third-party providers.

Conduct professional development sessions.

HSBC Bank –Fort, Mill SC May 2001- July 2007

Broker Approval Analyst / Loss Mitigation

Exercised judgment to assess multiple variables, including credit history and business references.

Minimized legal and financial risk to the company.

Proactive, independent self-starter collaborating with cross-functional teams and partners.

Main point of contact between client, referral sources, and Branch Associates.

Assessed clients' financial data for loan suitability.

Conducted review and analysis of prospective and approved mortgage companies and financial institutions.

Conducted due diligence reviews of prospective and approved brokers.

Generated weekly and monthly reports for branch offices summarizing application packages.

Developed relationships with account executives and contacts in company branches.

Observed all regulatory, compliance, and security policies and procedures.

Coordinated efforts and communicated with various internal and external groups regarding credit risk management information.

EDUCATION

Bachelor’s Degree- Business Management – Montreat College Asheville, NC

CERTIFICATIONS

Certified Scrum Master (CSM)-Scrum Alliance

Certified Agile Organization Professional- Agile Pro Tips

Certified Loan Signing Agent- (NNA) National Notary Association

Notary Republic- Central Piedmont Community College

(CAPM) May 2024

KEY SKILLS

Project Management Life Cycle– Initiating, Planning, Execution, Monitoring, and Controlling

Proficiency with MS Office software products including MS Project, Planner, Power BI, SharePoint, Teams

Operational and Financial Services Experience

Strategic Initiative Leadership Experience

Knowledge and understanding of Agile and Scrum values and principles.

Product Roadmap Development and Process Mapping - 8+ years

Procurement – Sourcing, Negotiating, Progress Reporting, and Managing Outside Vendors

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