RHONDA ARAGON
575-***-**** • ad4z7u@r.postjobfree.com Amarillo Texas
Education
New Mexico Highlands University
Las Vegas, NM
Master of Social Work, Completed May 2014
GPA 3.5/4.0
Ashford University www.ashford.edu
400 N. Bluff Blvd Clinton IA 57132
Bachelor of Arts with a dual major in
Psychology and Social and Criminal Justice 4.0
Suma Cum Laude
Completed June 2011
Licensure
LCSW-NM C-12107 Expires 7.01.25
Texas LCSW 110399 Expires 6.30.25
Certifications
Matrix Certification July 2022
EMDR Jan. 2023
NM Board Approved Supervisor Aug 2022
Relevant Social Work Experience
Better Help (REMOTE) March 2022- Current
Individual therapy via Zoom
Assessing patients emotional and mental health and developing treatment plans to
Asking questions on listening to help patients explore their thoughts and feelings to leading patients to mental exercises and role-playing activities when beneficial.
Counseling and advising patients on issues of importance to them.
Intervening with emergency Care techniques and protocols when patients are in crisis.
Providing referrals for additional care or Services when required
Krossroads Integrative Services Albuquerque. NM
Clinical Supervisor August 2022 – February 2024
Initiate and set goals for IOP program(s)/CCSS program according to the strategic aims of the organization.
Plan the programs from planning, implementation, involving deadlines, milestones, processes, outcome, and measurements.
Develop approved budgets and operations for program material and training.
Devise quality assurance and evaluation strategies to watch program performance and decide the need for improvements.
Read reports prepared by leadership teams to decide progress and issues.
Ensure program operations and activities adhere to legal guidelines and internal policies.
Keep senior management informed with detailed and correct reports or presentations.
Counseling and motivating providers and referring advanced issues to upper management.
Ensuring practitioners follow licensure and registration requirements.
Ensuring compliance, accuracy, and quality of clinical documentation.
Developing programs and ensuring compliance with procedures and policies.
Krossroads Integrative Services Raton, NM
Behavioral Health Therapist April 2022 – Aug. 2022
Conducting consultations and assessments to gather patient information.
Assessing patients emotional and mental health and developing treatment plans to
Asking questions on listening to help patients explore their thoughts and feelings to leading patients to mental exercises and role-playing activities when beneficial.
Counseling and advising patients on issues of importance to them.
Intervening with emergency Care techniques and protocols when patients are in crisis.
Providing referrals for additional care or Services when required
Maintaining detailed confidential records
Facilitating intensive outpatient groups
Facilitating substance abuse after care groups
Centurion Health
Springer Women’s Correctional Therapist Springer, NM
Behavioral Health Therapist April 2020 – April 2022
Evaluates inmates' behavior, determines progress through treatment programs.
Participates in misconduct hearings.
Explains the institution and its program to prisoners.
Develops case histories for evaluation and treatment of social factors in the prisoner's situation, and for use in parole planning.
Interviews prisoners, their families and other interested individuals or agencies to obtain personal history data.
Meets with prisoners and prisoner groups to resolve problems and to explain rules and regulations.
Confers with administrative and medical personnel in formulating plans for work assignments, training and other aids in institution adjustment and parole preparation.
Participates in the development and implementation of substance abuse policies and programs within the facility; identifies prisoners with drug abuse problems.
Recommends either discipline or added privileges for prisoners to encourage acceptable behavior.
Health and Human Services Amarillo, TX
Long Term care Surveyor October 2019 – April 2020
Observe Nursing facility operations.
Interact with staff, residents, families and volunteers.
Read policy and procedures and ensure all staff is properly trained.
Investigate complaints of long-term facilities involving neglect and/or abuse
Writing tags associated with confirmed neglect, abuse or inappropriate building standards.
Kids Counseling Las Vegas, NM
Mental Health Therapist June 2019 – October 2019
Completing clinical assessments
Treatment planning
Individual and family Therapy
Attend Interdisciplinary team meetings
NM Highlands University Las Vegas, NM
Social Work Field Education Coordinator February 2019 – June 2019
Liaison between the School, Student, and Agency Instructor SW students in field practicum placements.
Providing support and consultation, (as needed), to students, agency instructors and agencies throughout the duration of the practicum.
Assisting students and agency instructors, (as needed), in the development of a written learning contract.
Coordinating Field Fair with agencies and students.
Children, Youth, & Families Las Vegas, NM
In-Home Services Supervisor June 2017- February 2019
Supervise In-Home Services Practitioners providing in-home services for Protective Services clients.
Supervise Region II On call investigators
Assist Practitioners develop and implement interventions with children and families.
Guide and train employees in policy and procedures of CYFD
Promote the safety of children who have experienced or may be at risk of experiencing child maltreatment.
Evaluate practitioner’s performance and conduct
Complete employee evaluation
Monitor and approve time sheets in CYFD SHARE system
Assist in other units as needed by carrying cases and supervising other employees when other units are short staffed
Children, Youth, & Families Department Las Vegas, NM
CPS Investigator January 2017-June 2017
Investigate child abuse referrals
Assess the risk and safety of the child
Utilize safety tool and enter documentation into FACTS system
Complete narratives on regular basis and enter information into FACTS system
Utilize NM Courts for background checks on clients
Schedule Family Center meetings
Schedule and attend SAFE house interview to determine abuse
Develop Affidavit for court on cases children taken into custody by CYFD
Enter legal status into FACTS system
Provide testimony in court
Complete referrals to providers as needed for clients
Meet deadlines for documentation and case closure
Contacting providers to assess client’s cooperation
Prepare cases to transfer to CPS Permanency Planning.
Springer Women’s Correctional Facility Springer, NM
Behavioral Health Therapist October 2016-January 2017
Evaluates prisoners' behavior, determines progress through treatment programs.
Prepares reports and progress information for submission to the Parole Board.
Participates in misconduct hearings.
Provides assistance in structuring the total institutional program for the individual prisoner.
Explains the institution and its program to prisoners.
Develops case histories for evaluation and treatment of social factors in the prisoner's situation, and for use in parole planning.
Interviews prisoners, their families and other interested individuals or agencies to obtain personal history data.
Meets with prisoners and prisoner groups to resolve problems and to explain rules and regulations.
Confers with administrative and medical personnel in formulating plans for work assignments, training and other aids in institution adjustment and parole preparation.
Participates in the development and implementation of substance abuse policies and programs within the facility; identifies prisoners with drug abuse problems.
Recommends either discipline or added privileges for prisoners to encourage acceptable behavior.
Children, Youth, & Families Department Las Vegas, NM
CPS Investigator April 2015 – October 2016
Investigate child abuse referrals
Assess the risk and safety of the child
Utilize safety tool and enter documentation into FACTS system
Complete narratives on regular basis and enter information into FACTS system
Utilize NM Courts for background checks on clients
Schedule Family Center meetings
Schedule and attend SAFE house interview to determine abuse
Develop Affidavit for court on cases children taken into custody by CYFD
Enter legal status into FACTS system
Provide testimony in court
Complete referrals to providers as needed for clients
Meet deadlines for documentation and case closure
Contacting providers to assess client’s cooperation
Prepare cases to transfer to CPS Permanency Planning.
Children, Youth, & Families Department Raton, NM
In-Home Services Supervisor October 2014 to April 2015
Case Management
Assist families in skill building
Assist with investigation process
Develop treatment plan
Complete monthly safety assessment
Document narratives into FACTS system
Children, Youth, & Families Department Las Vegas, NM
CPS Investigator April 2015-Oct. 2016
Investigate child abuse referrals
Assess the risk and safety of the child
Utilize safety tool and enter documentation into FACTS system
Complete narratives on regular basis and enter information into FACTS system
Utilize NM Courts for background checks on clients
Schedule Family Center meetings
Schedule and attend SAFE house interview to determine abuse
Develop Affidavit for court on cases children taken into custody by CYFD
Enter legal status into FACTS system
Provide testimony in court
Complete referrals to providers as needed for clients
Meet deadlines for documentation and case closure
Contacting providers to assess client’s cooperation
Prepare cases to transfer to CPS Permanency Planning.
Children, Youth, & Families Department Raton, NM
In-Home Services worker October 2014 to April 2015
Case Management
Assist families in skill building
Assist with investigation process
Develop treatment plan
Complete monthly safety assessment
Document narratives into FACTS system
Children, Youth, & Families Department Tucumcari, NM
CPS Adoption and Placement Worker June 2014 to October 2014
Complete foster and adoptive home study assessments.
Conduct pre-service training for prospective foster/adoptive families.
Attend regular meetings with CPS staff
Monitor providers who have violated policy for completion of appropriate corrective actions.
Maintain regular monthly contact with foster and adoptive parents.
Conduct and document home visits and contacts on all providers into FACTS within management established timeframes
Negotiate, prepare and submit subsidy requests prior to signing the Adoption Agreement
Participate in staffing to review the factors contributing to child home disruption
Selection of the adoptive family as a best interest placement.
Upon case assignment, open provider with applicable licenses
Complete FACTS work on inquiries/providers as per policy and procedure (i.e. services, training, checklist, etc.).
Maintain all provider records and ensure that all necessary documentation and information is in the family case record
Document home visits on all licensed providers and document contact in FACTS within management-established timeframes.
Children, Youth, & Families Department Las Vegas, NM
MSW-Intern In-Home Service Worker August 2013 to May 2014
Assessed families to establish the appropriate resources
Continually assessed safety of the children
Attended Family Center meetings
Assisted in investigation process
Developed treatment plan
Completed monthly safety assessment by observation and communicating with families and collateral contacts.
Completed and enter Narratives to FACTS system
Monitored goals and objectives of families
Case closures.
Downtown Women's Center Amarillo, TX
MSW Intern- Case Manager May 2013 to August 2013
Facilitated women's relapse prevention group with various educational tools and prevention tips.
In-home visit Case Management by assessing needs of the family.
Referring families to available resources as needed by family.
Assisted families with clothing vouchers and food as needed
Organized various trainings to meet the needs of the community (e.g. college, first time home buyers)
Assisted with Haven House consultation with women seeking recovery
Assessed progress for intake purposes of women transferring to Haven House (long-term recovery home for women).
Team Builders Tucumcari NM
Behavioral Management Specialist February 2013 to August 2013
Address behavioral issues with positive reinforcement with youth and adolescence in home, community, and school.
Assisted children with development of social skills in classroom and one-on-one setting.
Worked with parents on parenting skills by educating on parenting styles and child unique learning styles.
Completed daily observation notes and monthly behavior
Developed behavioral mapping.
Interacted with cross community agencies, staff and families.
Attended bi-weekly clinical instruction classes and discussion groups.
Team Builders Tucumcari, NM
Family Services Specialist March 2012 to February 2013
Coordinated and provided services and resources to Children/families
Promoted recovery from history of trauma, rehabilitation and resiliency with cognitive behavioral techniques.
Received monthly clinical supervision from Family Services Clinical Supervisor.
Worked in collaboration with all staff and treatment team members
Conducted intake, develop DAP notes, assessment, triage, safety planning, care coordination, in-home skills therapeutic activities, crisis intervention services, and Plan of Care development/implementation/evaluation.
Team Builders Tucumcari NM
Behavioral Management Specialist April 2011 to March 2012
Address behavioral issues with positive reinforcement with youth and adolescence in home, community, and school.
Assisted children in the development of social skills in both a classroom and one on one setting.
Worked with parents on parenting skills by educating them about parenting styles and a child unique learning styles.
Completed daily observation notes and monthly behavior
Developed behavioral mapping.
Interacted with cross community agencies, staff and families.
Attended bi-weekly clinical instruction classes and discussion groups.
Harding County DWI Prevention Mosquero, NM
Program Assistant June 2008 to March 2012
Educated drug and alcohol prevention to kindergarten through sixth grade.
Assisted youth in development of peer pressure skills by utilizing self-talk and alternative methods of saying no to peer pressure.
Assisted in community event organization to educate the community of the dangers of alcohol and drug abuse. Educated community on prevention methods of drinking and driving.
Developed flyers and news letters on upcoming community events.
Assisted in organizing accounts payable.
Organized files and assisted with DWI offender’s records. Developed spread sheets to document and track payments of probationers.
Leon Payton Roy, NM
Home Health Provider October 2007 to April 2008
Assisted geriatrics client in home to complete daily tasks.
Socialized and assisted client with accepting aging process.
Assisted client with shopping, commuting, and accompanied client to health care providers.
Assisted client with menu and meal preparation in compliance with health needs and regulations
Communicated to family members the client’s daily progress or needs.
Maintained daily documentation of tasks completed with client.
Other Experience
Chill-N-Grill Roy, NM
Restaurant Manager July 2007 to October 2007
Supervised seven of employees
Scheduled and coordinated needs of the restaurant.
Educated employees about appropriate communication and customer service.
Documented daily inventory. Completed order forms for needed items.
Roy School Roy NM
School Cook September 2005 to May 2007
Prepared meals for 70 children.
Completed daily inventory control
Documented production records.
Worked with school staff and kitchen staff to organize meal menus.
Skills
Knowledge with Microsoft word excel, publisher, and power point.
Ability to converse and read Spanish.
Great communication skills.
Community/Volunteer
Assembly of God June 2012 to November 2012
Community Bible Study
Roy Emergency Medical Services May 2010 to May 2011
Emergency First Responder
Consortium for Children
SAFE –Structured Analysis Family Evaluation Training, Completed June 2014