Reyna Maldonado

SR. PROPERTY MANAGER

Laguna Niguel, CA 408-***-**** ad4z6e@r.postjobfree.com

Summary

With nearly 15 years of dedicated experience in the property management sector. Marked by a robust ability to adeptly organize and prioritize tasks, even under the most intense pressure and demanding deadlines. My project management acumen is complemented by a thorough understanding of vendor contracts, ensuring seamless operations across regional portfolios. I have a track record of cultivating strong, lasting relationships with clients, fostering trust and satisfaction. Communication is one of my core strengths, with a flair for engaging effectively across all levels of an organization. I am eager to bring my strategic vision and leadership to a regional role, where I can continue to drive excellence and deliver tangible results.

Experience

Met-Com Reality Sr. Property Manager 2023 - Present

Oversight of 26 commercial properties across multiple states

Direct management of 16 owner-operated properties in California

Coordination with third-party management for 5 properties in Texas

Supervision of property operations in 3 Oregon locations

Responsible for the performance of a commercial property in Utah and Las Vegas

Strategic management of all commercial assets, including financials and client retention

Property West Residential Property Manager 2018 - 2023

Oversee daily operations of a 200-unit market rate residential community.

Develop and manage annual budget and financial reports.

Approve and monitor accounts payable transactions.

Conduct weekly market analysis for pricing strategies.

Supervise leasing consultants and maintenance personnel.

Oversee tenant screening, application approvals, and file audits.

Handle vendor relations, including contract negotiations and proposal management.

Direct site projects, including renovations, repairs, and compliance issues.

Seqouia Equities Assistant Property Manager 2017 - 2018

Manage daily operations of a 324-unit residential community.

Direct and support a team of 5 on-site staff members.

Handle all aspects of leasing, including approval files and applicant screening.

Oversee monthly operational reports, resident retention initiatives, and market surveys.

Administer financial tasks including invoice processing, purchase orders, budgeting, rent collection, and

delinquency management.

Foster effective communication within a culturally diverse resident population.

Fairfield Residential Leasing Manager / Assistant Manager, Lease - up 2014 - 2016

Achieved promotion to Assistant Manager at Enso Apartments in December 2014, post-successful tenure,

as Leasing Manager at Verdant Apartments.

Entrusted with a 200-unit portfolio at Enso Apartments, following a dynamic lease-up of 498-units.

Led a team of 5 professionals in sales, fostering a culture of exceptional customer service.

Orchestrated comprehensive leasing procedures, training programs, and marketing campaigns,

for two high-volume lease-ups.

Executed operational responsibilities, including vendor coordination, contract implementation, and

procedural adherence for new lease-up initiatives.

UDR, INC. Assistant Manager 2012 - 2014

Promoted to oversee daily operations of a 360-unit upscale residential community, enhancing resident account management and legal processes.

Directed a team of 5 on-site staff, contributing to employee appraisals and development.

Implemented and maintained monthly operational reports, bolstering resident retention and conducting

insightful market surveys.

Served as a key liaison, bridging communication between on-site staff, corporate leadership, asset managers, and local government agencies.

Excelled in communication, navigating a culturally diverse resident demographic with tact and effectiveness.

UDR, INC. Marketing Associate 2008 - 2012

Managed comprehensive property operations for a 450-unit "B" class property, encompassing leasing and

rent collection.

Accountable for leasing activities, resident account management, legal notices, and regulatory compliance

Coordinated scheduling for unit renovations, liaising with contractors and in-house maintenance teams.

Compiled and oversaw the weekly Punch List Report, streamlining property renovation processes.

Drove resident retention and addressed resolutions, enhancing overall resident satisfaction.

Maintained up-to-date market surveys and devised attractive leasing specials to remain competitive.

Conducted employee training to refine sales techniques and elevate customer service standards.

Education

San Jose State University 2012

Major: Business Administration Minor: Journalism

Skills & abilities

Onsite/RealPage

Yardi/Voyager

Rent Roll

Yield-Star

Active Building

ADP/E-Time

Entrata

Levelone

Word Suite / Outlook

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