Customer Service Representative
Resume:
ALEJANDRO
SABANTO
sabantoalexander****@gmail.
com
Charlotte, NC 28277
Customer-oriented Sales Professional with 5 years of retaining top accounts and growing profit channels. Persuasive and self-motivated with expertise in relationship management, product development and pricing strategy. Well-versed in evaluating and revealing client needs to develop solutions. Excellent proficiency in strategic planning and cultivating partnerships. Motivated Sales Professional with history leading teams in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits. PROFESSIONAL SUMMARY
Aucera - 0 yrs 2 mos
Customer Service Representative • Rivers Ave North Charleston SC. • 02/2024 - 04/2024
Hawaiian L&L - 0 yrs 7 mos
Prep Cook • North Charleston, SC • 07/2023 - 02/2024 Humana - 1 yr 5 mos
Clinical Intake Specialist • Philippines • 09/2019 - 02/2021 WORK HISTORY
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
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Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
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Assisted customers in navigating company website and placing online orders, improving overall user experience.
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Developed strong product knowledge to provide informed recommendations based on individual customer needs.
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Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
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Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
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Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
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Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
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Reduced food waste by properly storing ingredients and monitoring expiration dates.
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Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
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Enhanced patient care by conducting comprehensive clinical assessments and determining appropriate level of care.
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Streamlined referral processes for more efficient client admissions and improved patient outcomes.
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Collaborated with multidisciplinary teams to develop individualized treatment plans addressing specific patient needs.
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Patient Care
Vital signs monitoring
Bathing Assistance
Patient Transfers
Mobility Assistance
Quality Assurance
Patient Lifting
Electronic Charting
Basic Life Support
SKILLS
Fil/ Canadian
Tagbilaran City, Bohol Philippines •
03/2019
Associate of Science: Nursing Aid
STI College
Tagbilaran City, Bohol • 03/2013
Hotel Restaurant Management:
Hotel, Motel, And Restaurant
Management
San Miguel Academy
Mayana, Jagna, Bohol • 03/2011
High School Diploma
EDUCATION
Convergys / Concentrix - 1 yr 6 mos
Customer Service Associate • Manila Philippines • 08/2016 - 02/2018 Improved communication between providers, patients, and families by serving as a liaison throughout the intake process.
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Enhanced patient care by providing accurate and timely medical assessments, treatments, and interventions.
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Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
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Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
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Boosted customer satisfaction by addressing concerns and providing solutions in a timely manner.
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Increased sales revenue through strategic cold calling and lead generation activities.
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Cultivated strong relationships with clients, fostering loyalty and repeat business.
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English
Full Professional
Tagalog
Native or Bilingual
Cebuano
Native or Bilingual
Spanish
Limited Working
LANGUAGES
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