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Customer Service Client Services

Location:
Nassau, New Providence, Bahamas
Posted:
April 14, 2024

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Resume:

Zeneka Hart

Ferguson Dr,Nassau, Bahamas Gt-****

242-***-**** ad4z55@r.postjobfree.com www.Linkedin.com/neka-hart

OBJECTIVE

Motivated and reliable coordinator, with over 10 years’ experience in Client Services. Exceptional cross-cultural communicator with effective organizational skills to enhance and develop operations. Committed to increasing client satisfaction through engaging interactions while providing quality service.

QUALIFICATION HIGHLIGHTS

Management skills obtained from efficiently operating a Beauty Salon and supplies store.

Resourceful worker skilled in multi-tasking and meeting deadlines; works flexibly to accommodate changing priorities through planning, prioritizing and scheduling.

Excellent communication skills both oral and written, comfortable interacting with all organizational levels.

Efficient management of administrative tasks including expense reports, maintenance requests, reporting and preparing correspondence.

Adept at learning internal systems. Proficient in using Microsoft Office Software:, Word, Excel, PowerPoint, Outlook, Publisher, to develop and create reports, presentations, business correspondence and research.

EDUCATION

High School Diploma 2004-2007

R.M. Bailey Senior High School, New Providence

Outstanding effort in Commerce, Typewriting, Business Math, & History.

Academic excellence in Commerce.

Secretary of the Anchor Club

President of the Student Council.

Assistant secretary of the Prefect Body.

Pitman first class pass in typewriting and computers from The City and Guilds of London Institute.

︎ 7 Bgcse’s

Algonquin College Jan 2017 - Dec 2019

︎ Business Management & Entrepreneurship

(not completed as yet)

CLIENT SERVICE EXPERIENCE

Logo Shop Assistant Feb 2013 - Dec 2016

Kerzner International (Atlantis Resort)

Successful performed cashier duties.

Accurately stocked the store & kept tidy at all times.

Practiced a high level of customer service.

Efficiently completed all tasks in a timely manner.

Proficiently assisted guests with any questions or concerns.

Banquet Server Nov2015 - Dec2016

(Part time)

Kerner international (Atlantis)

Clean and set up tables

Assist guest where needed

Serve orders and engage with guest.

Breakdown setup clear tables

Ramsey & Associates Mar 2007 - Nov 2008

Assistant Search Clerk

Prepared company, mortgage, conveyances probate, cause list, and quieting searches.

Typed information searched at The Supreme Court registry.

Conducted title Searches for clients.

Performed receptionist duties of receiving, screening, filing and responding to phone calls and questions from clients in person.

242-***-**** Zeneka Hart Page 2

Administrative Assistant Sept 2006 - Feb 2007

Registrar of Insurance

Performed superb database management by filing in numeric & alphabetical order.

Accurately calculated the assets of the company.

Provided superior customer service to clients and the public by responding to walk-in requests, phone calls, and email inquiries related to services at the Registrar of Insurance.

Learned the role of the Registrar of Insurance and how it works.

Supervisor May 2000 – August 2006

Zebria’s Beauty Salon and Supplies

Provided superior customer service to clients and the public by responding to walk-in requests, phone calls, and email inquiries related to services at the salon.

Organized store inventory and kept account of all income received.

Maintained salon efficiency through booking appointments for clients, ordering office supplies, organizing the inventory and client records.

COMMUNITY INVOLVEMENT AND AWARDS 2007

Raised cultural awareness with first year students. Created programming and workshops on Sexual Consent.

Anchor Club

INTERESTS

Computers, reading, typewriting, poetry, swimming, dancing, history, nature, music and yoga



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