* Management

= Customer Service

« Process

Improvement

Sales

Operations

Inventory Control

Special Events

Social Media

Promotions

REFERENCES

Callie Capron — Previous CO-

worker

651-***-****

James Alic - CO -Manager,

Tavern on the Avenue

612-***-****

Tom Williams — Previous

Owner, Tavern on the

Avenue

651-***-****

Benjamin Stayberg

Saint Paul, MN * 612-***-**** ad4z43@r.postjobfree.com

Enthusiastic, upbeat and refiable professional Reekng a new opportunity. DaYe Soe 20 years of

‘ngustry and know what it takes fo 9 above and

managerial experience in the service / hospitality indust

beyond to build a loyal customer base, Customers deserve to feel respected, valued and heard; lam

committed to building long - lasting relationships grounded in respect and ‘commitment to deliver the

best solutions to meet customer wants / needs.

Words my customers use to describe me: uplifting. attentive, helpful, accommodating. smiley, energetic,

hard - working. mofivated.

RECENT EXPERIENCE

pay Sheet Bor and Gil, Lead Bartender 2019-2021

Full-time bartender / Manager

Provided exceptional customer service in a high — volume, fast — paced

environment

Promoted restaurant and

Managed special events

Successfully built relationships with customers and restaurant statf

Managed bartending and restaurant staff

Managed front of house and back of house operations

2012-2019

Bennetts Chop & Railhouse, Lead Bartender & Manager.

iced environment

Provided customer service in a high -volume, fast — Po

Learned to make standard and signature drinks to adhere to customer orders

Educated customers on food and drink menu

Served 300 + customers on average with high sales

Replenished bar and maintained inventory to meet customer demands

Partnered with serving and kitchen staff to provide an enjoyable customer

experience end to end

e Helped plan and execu

Patrick's Day events

e Created relationships a1

Effectively used social me:

tender & Manager 2003-2010

happenings via social media

te special events (fundraisers. reunions, parties, Saint

nd loyalty with every customer

dia to promote happenings and drive business

Tavern on the Avenue, Lead Ba!

Bartender in a fast — past high tum environment

Provided exceptional customer service

Managed bar and restaurant staff

Managed bar and restaurant scheduling,

Consistently paid attention to detail and maintained a guest-

Maintained bar inventory, specials and promotions

Established “client base” of regulars who frequently requested my service

Trained multiple bartenders and serving staff

Managed front of house and back of house operations

PTO and special event staffing

driven culture

Contact this candidate