MONA MOORE

PROFESSIONAL SUMMARY

Seasoned Sales Representative with exceptional success in business- to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day- to-day business operations and fostering relationships with customers and clients for sustained business growth.

WORK HISTORY

Sales Consultant, 07/2011 - 11/2022 Crossville Studios, Oklahoma City, OK

•Used consultative sales techniques to understand customer needs and recommend relevant products and services.

•Responded to telephone and in-person requests for information.

•Followed up with existing customers to provide additional support and address concerns.

•Evaluated customer purchase requirements and recommended best-fit company offerings.

•Maximized customer retention by resolving issues quickly.

Sales Consultant, 09/2010 - 07/2011 Marazzi Tile, Oklahoma City, OK

•Helped customers locate products and checked store system for merchandise at other sites.

•Answered customer questions about sizing, accessories, and merchandise care.

•Provided positive first impressions to welcome existing, new, and potential customers.

Sales Consultant, 06/2005 - 09/2010 Interceramic Tile-Stone Gallery, Oklahoma City, OK

•Provided advice, made recommendations and implemented problem-solving strategies.

•Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

EDUCATION

High School Diploma

Midwest City High School - Midwest City, OK