ECELLIA WYATT 770-***-****

** ***** **** **. **, APT K5, ATLANTA, GA 30354 ad4z3g@r.postjobfree.com

Objective

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.

Skills

Customer service skills, detail-oriented, time management, interpersonal communicative skills, accountability, flexibility, results-oriented, Convoso Calling System, Cisco System, Inbound/Outbound calling, and a team player.

Experience

Affordable Home Solutions, Fitzgerald, GA

Customer Service Representative, May 2020-Present

Took inbound and outbound calls for Lexington Law credit repair.

Upsold Lexington services to all participating clients.

Transferred all clients over to the correct department for sign-up.

Maintained a customer account information database (incl. canceling and updating customer accounts.)

Provided customers with quality assistance through phone calls, emails, and internet chats.

Accurately verified information and updated information databases, as necessary.

American Kidney Services, Atlanta, GA

Telemarketer, 2008-2010, 2016-2018

Coordinated donation pick-ups and requests from outside organizations as needed.

Called clients for donations and confirming scheduled pick-ups

Greeted all donors with enthusiasm, assist with their donations and offer a tax receipt in a courteous manner.

Attended scheduled staff meetings, as necessary.

Performed other activities as assigned.

Education

Henry County High School, McDonough, GA Diploma, 1990

Contact this candidate