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Customer Service Preventative Maintenance

Location:
Brooklyn, NY
Posted:
April 14, 2024

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Resume:

Charles Davis

New York, NY

ad4z3e@r.postjobfree.com

+1-309-***-****

Relocating director of maintenance residential.Accountable for delivering superior customer service to residents, including quality move in, timely service and superb work ethics. Ensuring responsibility of overseeing activities of assigned staff,vendors preventative maintenance and curb appeal of the property.

Authorized to work in the US for any employer

Work Experience

Service director maintenance residential

Faistead Savoy park apartments complex - New York, NY October 2020 to March 2023

Oversaw 2000 rentals units with 7 buildings on 3.3 acres 14 elevators and 14 boilers. Supervisor of 7 superintendents 15 maintenance techs and 20 porters. Worked with several vendors and contractors for projects,performed preventative maintenance inspections make ready apartments move in and move out,system performance. Provided leadership and mentorship, work orders with yardi in a timely manner. Worked with Section 8 DCA inspections, weekly meetings,scheduling,vacations,staff performance,special projects, fire inspections,make ready board and company training for employees and other security issues, implement efficiency and reduce cost of inventory,maintenance of machines. Maintenance Mgr/ appliance repair tech

Moderate income management/ The Beacon llc - Jersey City, NJ September 2018 to September 2020

Visit clients at residence and identify problems with appliances disassemble and reassemble appliance by diagram and diagnosing and replacing faulty parts instruct clients how to use their appliance properly included stoves, washers, dishwashers,microwaves,fridge, dryers and service AC units and HVAC units creating and implementing maintenance procedures complete required paperwork for maintenance activities supervised preventive maintenance programs and show compliance with all safety regulations budgeting performance controlling a monitor of inventory manage and prioritize operations,repairs and service contracts.

Asst maintenance manager

Morgan Properties - Elmwood Park, NJ

March 2015 to September 2018

Visually inspections of facility to detect and resolve problems by planning and managing or repairs and activities investigate complaints and questions from tenants prepare budget and financial reports administer rental and fire inspections processes creating an implementing maintenance procedures customer service,maintaining positive customer employee relations,maintain the budget overseeing construction and repairs coordinating work performance by outside vendors safety standards implement workplace safety policies and standards, ordering recommended materials and equipment for assigned areas.

Maintenance Superintendent of apartments

CIS Heritage Village - Township of Ocean, NJ

March 2013 to March 2015

Fix and maintain mechanical equipment care for flooring repairs upkeep on buildings roofs and all other residential repairs prevented maintenance work orders Make ready trash removal and property projects. Porter. Asst superintendent /superintendent

Garden Communities/ - Fair Lawn, NJ

December 2008 to February 2013

Perform cleaning housekeeping and light maintenance task service throughout assigned property picked up trash empty trash containers and dumpsters and trash compactors perform light repairs and maintenance such as replacing light fixtures on clogged pipes and changing receptacles covers and cleaning apartments that are ready to be moving and clean out apartments when residents move out. Education

License Certificate in Property manager

Penn Foster - Philadelphia, PA

September 2023 to Present

High school diploma

Columbia High School - Maplewood, NJ

September 1978 to May 1982

Skills

• Cashiering (10+ years)

• Cleaning Experience (10+ years)

• Packaging (10+ years)

• Forklift (10+ years)

• Warehouse Experience (10+ years)

• Cash Handling (10+ years)

• Microsoft Word (10+ years)

• Order Picking (10+ years)

• Maintenance (10+ years)

• Plumbing (10+ years)

• Electrical experience (10+ years)

• Spackle (10+ years)

• Residential painting (10+ years)

• HVAC (5 years)

• Boiler (10+ years)

• Make ready (10+ years)

• Inventory control (10+ years)

• Supervisor (10+ years)

• Management (10+ years)

• Yardi (10+ years)

• Preventative maintenance (10+ years)

• Computer literacy (10+ years)

• Section 8 (7 years)

• Fair Housing Regulations (7 years)

• Equipment Repair (10+ years)

• Carpentry (10+ years)

• Landscape Maintenance (10+ years)

• Supervising Experience (10+ years)

• Property Leasing (5 years)

• Budgeting (5 years)

• Facilities Maintenance (10+ years)

• Remodeling (10+ years)

• Snow Plowing (10+ years)

• Mechanical Knowledge

• Office Management (7 years)

• Property Management

• Appliance repair (10+ years)

• Bilingual Spanish / English (10+ years)

• Apartment turn (10+ years)

• Airless paint spraying (10+ years)

• Supervising experience

• Leadership

• Mentoring

• Customer service

• Fair Housing regulations

• Snow plowing

• Air conditioning

• Equipment repair

• Cleaning

• Landscape maintenance

• Warehouse experience

• Pallet jack

• Order picking

• Cash register

• Cash handling

• Facilities maintenance

• Property leasing

• Hand tools

• Construction painting

• Bilingual

• Spanish

• English

• Computer skills

• Microsoft Outlook

• Microsoft Office

• Microsoft Excel

• OSHA

• Sales

• Maintenance management

• Office management

• Writing skills

• Organizational skills

• Communication skills

• Time management

Languages

• Spanish - Fluent

• English - Fluent

Certifications and Licenses

CPR Certification

January 2023 to January 2025

AED/ CPR

Forklift Certification

January 2023 to January 2025

Stand up. Class 2 Cl ass 1 sit-down reach out. Boom lift scissors lift electric pallet jack, Moffett. OSHA safety

Present

Appliance repair

Present

Preventative maintenance

Present

OSHA 10



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