Brooklyn, NY *****

Cell: ***-***-***

ad4z2d@r.postjobfree.com

Professional Overview

Self-motivated, highly professional individual with great leadership skills and proven history of fostering client relationships to ensure client satisfaction. Organized, detail oriented, and experienced in properly handling customer inquiries.

Employment History

Cision, Nov 2020 – Feb 2020

Temp Biller

New York, NY

Created, updated and canceled consumer contracts on oracle and updated spreadsheets accordingly.

Was fully trained on multiple softwares.

Selendy & Gay

Temp Receptionist, Jan 2020 - September 2020

New York, NY

Managed meeting calendars, incoming phone calls and emails.

Handled catering for office events and meetings.

Monthly Bills reconciliation.

Was trained on File Trail Software by the records manager and assisted Records manager in various FT projects.

Reserved conference rooms and ordered catering for meetings on a daily basis.

In charge of reserving amenities as needed (Freight, Heat, HVAC.)

Assisted the office manager in coming up and implementing post Covid protocols.

Assisted Records manager in file entry and electronic filing.

Managed company’s UPS and FedEx account: creating labels, bill reconciliation.

DABS, Inc

HR Receptionist, 2017-2019

San Francisco, CA

Managed receptionist area, including greeting visitors, responding to phone and in-person inquiries.

Supported executives and handled additional projects as needed.

Restored organization to personnel, financial and operational records and accelerated data input.

Conducted company audits as requested.

Assisted in the organization of the recruiting process, conducted phone interviews, new hire paperwork and orientation schedules.

Responsible for payment of monthly reimbursements to employees.

Created and maintained HR calendar for all employees' status changes, terminations and new hires.

Assisted in HR and payroll as needed.

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service and team-player attitude.

Office of International Education

Peer Advisor, 2014-2017

Oakland, CA

Informed and guided students on academic resources available and provided referrals.

Prepared and facilitated academic support workshops focusing on time management, public speaking and exam taking strategies.

Planned and implemented extended orientation programming.

Handled special assignments as needed.

Explained and reinforced rules and regulations of the college held community meetings.

Assisted staff with projects related to advising curriculum, data entry, design, or other tasks related to the goals of the office.

Coached students on identified issues to determine proper means of resolution, monitored progress and adjusted to students' changing education needs

Education

Bryan University

Bachelor’s: Paralegals Studies

Online

2020-2023

Berkeley city college

Associate of Arts: Psychology

Berkeley, California, USA

2018-2020

Community Service:

President of Berkeley City College Student Union Club 2017-2018

Responsibilities included:

Helped students with the transfer process.

Hosted events with guest speakers from different universities to help answer current students' questions.

Conducted workshops to facilitate transfer process for students.

Assisted in Admin projects as needed

Volunteer at the Contra Costa animal Shelter 2014-2016

Responsibilities included:

Advocated for responsible pet ownership through community outreach.

Walked dogs to provide daily exercise and training opportunities, to enhance adoptability.

Conducted pet meet-and-greet sessions with potential adopters.

Supervised daily kennel duties such as cleaning, feeding and walking.

Responsible of care of up to 15 pets daily.

Summary of Skills

Excellent communication skills

Proficient in Microsoft Suite

Time management skills

Knowledge in accounting

Contact this candidate