Victoria Surlak

** ****** **

Yonkers, NY *****

914-***-****

ad4z29@r.postjobfree.com

Skills

Extensive years of work experience in customer service based fields. Expertise in customer relations and interpersonal relationship skills. Ability to work independently with a great emphasis on teamwork and customer courtesy.

Experience

2015-2023

Uncorked Wine and Spirits, Somers NY - Store Manager/Retail Sales

• Responsible for shipping and receiving.

• Maintenance of shipping manifests and record keeping

• Floor sales representative and customer service hospitality

• Managed inventory

• Scheduled wine tastings and promotional events with beverage representatives

2019-2023

Unwined Wine Bar and Kitchen, Somers NY - Line Cook/Prep Cook

• Dish and recipe preparation

• Equipment cleaning and maintenance

• Adhered to all regulatory standards for safety and sanitary food prep.

• Kept stations stocked and ready for service to maximize productivity

2000-2010

Northeast Surgical Group PLLC, Valhalla NY - Clinical Surgical Secretary/Admin. Asst.

• General secretarial duties including but not limited to;

• Surgical scheduling, billing CPT, ICD 9 coding and filing claims

• Maintain/update of patient files/government insurance followup

• Extensive and heavy phone communications

• Liaison for doctor to doctor and doctor to patient communications

References available upon request