Operations Manager Account
Resume:
Brian Bean
Boulder, CO ***01
********@*******.***
OBJECTIVE: Obtain a challenging position with a market leader that utilizes my experience in operations, sales, account and project management.
EXPERIENCE:
Maddison Mechanical, Mead, CO
Service Sales Account Manager – 2023
oService Sales
oProject management
oPlanned maintenance sales
oContract negotiations
oInteract with customers from start to finish to ensure successful sales
ProCraft Mechanical, Broomfield, CO
Account Representative - 2022
oService sales
oIdentify customer demands and offer solutions
oEnsure work meets customer needs and expectations
oProspect for new leads
oSell preventative maintenances
oAct as single contact for clients
Protech Plumbing and Heating, Fort Collins, CO
Operations Manager - 2021- 2022
oManaged service technicians
oSupervised everyday service activities in the field and office
oHeld regular service and safety meetings for office
oAssisted technicians with everyday service calls in the field
oPerformed technician reviews
oHired and fired technicians
oOrganized and ordered parts and monitored inventory
oPrepared proposals for customers
oMet with inspectors and pulled permits
oDaily morning meeting with technicians to line out day
Computer Sites Inc., Denver, CO
Mechanical Service Sales 2018- 2020
oSell projects and preventive maintenance
oBring in new customers and maintain current contracts
oLead generation
oManage all projects from start to finish
oMaintain customer relations and assist with any HVAC needs
Protech Plumbing and Heating, Estes Park, CO
Operations Manager - 2017- 2018
oManaged service technicians
oSupervised everyday service activities in the field and office
oHeld regular service and safety meetings for office
oAssisted technicians with everyday service calls in the field
oPerformed technician reviews
oHired and fired technicians
oOrganized and ordered parts and monitored inventory
oPrepared proposals for customers
oMet with inspectors and pulled permits
oDaily morning meeting with technicians to line out day
Frontier Mechanical, Denver, CO
Account Manager - 2016- 2017
oSold preventative maintenances and projects
oManaged sales from initial contact to closing
oBrought in new customers
oMaintained and assisted existing customers
Set Point Systems, Denver, CO
Account Manager - 2015
oDDC Controls/ Delta Controls- Master Certified
oBuilding Automation Sales
oSales Forecasting
oEstimating
oMaintained current customer base
Colorado Mechanical Inc. Denver, CO
Account Manager/Operations Support – 2011-2015
oBring in new accounts including service and projects.
oManage projects and new customers.
oResolve customers concerns and help identify their issues.
oSold $850,000 annually with 40% close rate.
o30% Average profit margin on projects.
o Exceeded goals each year.
oAttend networking groups, tradeshows, and member of IFMA, BOMA and CHLA.
oSecured national Accounts within multiple states.
Heating and Plumbing Engineers, Denver, CO
Operations Manager – 2010-2011
oResponsible for management of service and sales team: 8 service technicians, 2 salesmen and 2 administrative personnel.
oEstablished new policies and annual reviews.
oReorganized service department by lowering overhead and increased profitability by 15%.
oCoordinated monthly sales meetings.
oSold internal and external projects developed from service team.
Long Mechanical Solutions, Englewood, CO
Sales Account Manager – 2009-2010
oEducated clients on value vs. cost.
oClosing Rate of 65% on sales bids.
oSold preventive maintenance and small projects.
oManaged sales from initiation to close.
oAttended various industry meetings to build knowledge and contacts.
oCompleted 2 years of Achievement Dynamics (Sandler Sales).
Performance Building Services, Denver, CO
Account Manager - 2007-2009
oBuilt on-going relationships with multiple property managers, facility managers and engineers.
oEvaluated commercial HVAC systems for performance and efficiency.
oSalvaged several potential lost clients.
oSuccessfully negotiated contracts with clients that were profitable to Performance.
oAbility to close sales on time and on schedule.
Performance Building Services, Denver, CO
Level One Service Technician - 2002-2007
oTrouble-shoot HVAC systems.
oLeading lower level techs to enhance their development.
oManaged numerous service contracts, fostered customer relationships.
Design Mechanical, Boulder, CO
Service Technician- 1999-2002
Long and Associates, Englewood, CO
Service Technician - 1996-1999
Accu-Air, Valencia, CA
Service Technician- 1996-1990
EDUCATION:
Achievement Dynamics/Sandler Sales Class --2008-2009
Liebert HVAC Certification – 2005
Mammoth HVAC Certification -- 2004
Dale Carnegie Course -- 1997
Los Angeles Trade Tech, HVAC Service – 1988-1992
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