Professional summary

With a decade of transformative experience in the banking sector, this professional stands out as a visionary leader in operational efficiency and customer engagement through pioneering FinTech solutions. Their tenure includes a significant role as a Team Leader Operations at STANBIC IBTC BANK, where they achieved a 25% exceedance in operational targets and introduced digital ledger technology, reducing report time by 30%. Their expertise is further underscored by their innovative approach as an Asset/ATM Custodian, achieving record- setting 99% ATM uptime and enhancing customer satisfaction. This candidate is poised to leverage their deep understanding of digital transformation, strategic partnership building, and operational excellence to drive future banking innovations.

Employment history

STANBIC IBTC BANK (OGBOMOSO BRANCH) Team Leader Operations Nigeria Dec 2018 - Mar 2024

Led fintech initiatives, enhancing customer experience Exceeded operational targets by 25%

Pioneered digital ledger advancements

Streamlined reporting, reducing time by 30%.

Developed strategic partnerships that broadened service offerings, increasing market share. Optimized resource allocation, cutting operational costs by 15% while maintaining service quality. Boosted service efficiency by leading fintech projects, achieving 25% operational targets surplus. Introduced digital ledger tech, streamlining operations and cutting report time by 30%. Enhanced customer interactions by deploying new fintech solutions, broadening market reach. Forged key partnerships, expanding services and bolstering market presence significantly. Ayobami Alli

2816, Marvin Lane, Jessup, Maryland, Jessup, USA,

20794

443-***-****

ad4z19@r.postjobfree.com

Employment history

STANBIC IBTC BANK (ILE-IFE BRANCH) Asset/ATM Custodian Nigeria Jun 2016 - Nov 2018

Managed branch assets and ATM operations meticulously Introduced innovative ATM maintenance protocols, reducing downtime by over 30% Achieved record-setting 99% ATM uptime, enhancing customer satisfaction Streamlined branch asset workflows, improving operational efficiency Conducted thorough GL and Till reconciliations, ensuring financial accuracy Identified and mitigated financial discrepancies, ensuring 100% compliance. Led asset management initiatives, resulting in a 20% increase in branch efficiency. Implemented a novel GL auditing technique, enhancing financial accuracy. Executed rigorous ATM maintenance schedules, achieving unparalleled uptime. Transformed asset management, setting a benchmark in operational excellence. Revamped ATM software, reducing errors by 25% and enhancing user experience. Introduced biometric verification for ATM transactions, cutting down fraud incidents. Enhanced asset inventory accuracy by 98% through rigorous audit procedures. Developed a predictive maintenance model for ATMs, minimizing unexpected breakdowns. Pioneered a digital ledger for asset tracking, boosting transparency by 40%. Exceeded asset management targets by 15% through strategic planning. Elevated financial record precision, surpassing audit standards by 10%. STANBIC IBTC BANK (IBADAN MAIN BRANCH) Business Manager/Executive Assistant Ibadan Sep 2014 - 2016

Optimized executive schedules for effective time management Ensured clarity and professionalism in high-level communications Seamlessly coordinated meetings for smooth execution Managed high-priority emails for prompt responses

Optimized travel arrangements for cost-effectiveness and convenience Boosted office efficiency by streamlining executive tasks and communication. Implemented a digital filing system, reducing paperwork by 30%. Maintained 100% accuracy in managing executive calendars and travel plans. Pioneered a meeting coordination protocol, enhancing team collaboration. Provided comprehensive support to executives, elevating overall productivity. Elevated office productivity by refining task flows and executive support systems. Education

Bachelor’s in Industrial Relations and Personnel Management Osun State University Nigeria 2008 - 2012

Senior Secondary School Certificate Examination (SSCE) Lead City High School Ibadan, Nigeria 2004 - 2007

Junior Secondary School Certificate Federal Government College Ogbomosho Nigeria 2001 - 2004

Education

Primary Leaving School Certificate Heart and Soul Primary School 1997 - 2001

Skills

Devising and maintaining office systems Data management Filing Arranging travel and accommodation

Note-taking Dictation

Organizing and maintaining diaries Appointment scheduling Implementation of strategic goals and objectives Business market development Organizing business forums Credit appraisal

Risk portfolio management ATM custodian

ATM uptime and recovery Excellence service delivery Monitoring and balancing of accounts Cash management Treasury cash management Vault cash custody and balancing Processing of vault deposits Withdrawal handling

Control of treasury cash Control of blank forms

Safe custody item control Duplicate key control

Risk management Cash asset handling procedures

Security procedures Surprise checks

Branch account payments Bank cheque issuance

Bank cheque countersigning Suspense account reconciliation Cash advance transactions Records administration

Refunds on closed customer accounts Industrial Relations Personnel Management Customer Relationship Management Stress control Effective communication

Efficiency Trustworthiness

Smile Conceptual thinking

Innovation Team leadership

Data analysis Negotiation skills

Project management Public speaking

Market research Problem-solving

Digital transformation Customer experience enhancement Fraud detection Cross-functional coordination

Skills

Branch asset management GL auditing

Continuous improvement culture

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