Call Center Customer Service
Resume:
KRISIA MAE PAULINE CASTILLO
Brgy. San Jose, Antipolo, Rizal
****************@*****.***
OBJECTIVE
Results-driven professional seeking a challenging position in the BPO industry where I can utilize my excellent communication skills and problem-solving abilities to provide exceptional service to clients. Eager to contribute to a dynamic team environment, while continuing to grow and develop professionally.
SKILLS
Excellent communication skills, both verbal and written
Strong analytical and problem-solving abilities
Ability to work effectively in a team environment
Proficient in Microsoft office applications
Adaptability and willingness to learn new skills quickly
Exceptional organizational skills and attention to details EDUCATION
Bachelor of Secondary Education major in Mathematics Polytechnic University of the Philippines Lopez Branch 2023
EXPERIENCE
Mathematics Teacher
California Academy for Lilminius (CAL), Inc.
August 2023 – April 2024
Designed and implemented dynamic plans that align with DepEd Philippines and California state standards from the United States.
Fostered a positive and inclusive classroom environment conducive to effective learning.
Utilized effective communication techniques to explain complex mathematical concepts and ensure student comprehension.
Utilized various teaching methods and resources to accommodate diverse learning styles.
Provided individualized support and guidance to elementary and middle school students to help them achieve academic success.
Collaborated with colleagues to develop interdisciplinary projects and enhance the overall learning experience.
TRAININGS AND SEMINARS ATTENDED
English as Medium of Instruction
January 8, 2023
Developing Communication Skills for Effective Teaching December 16, 2022
REFERENCES
Rebelyn Diamsen
Principal
California Academy Antipolo Campus
Contact no.: 090********
Jamie Fhaye Coronado
Science Teacher
California Academy Antipolo Campus
Contact no.: 099********
Christopher B. Valencia
Assistant Professor II
Polytechnic University of the Philippines Lopez Branch Contact no.: 094********
I hereby certify that the above stated information is true. KRISIA MAE PAULINE N. CASTILLO
Contact this candidate